Agility in Cultural Heritage Management—Advancing Competence Within Uncertainty as a Sustainable and Resilient Adaptation to Processes of Dynamic Change

The intense changes in our modern society and the associated challenges are constantly increasing, not least due to the meta-crisis of climate change. Yet our approach to cultural heritage is still strongly influenced by the narrative of preservation. The article aims to find solutions within the interplay of preservation and change. Based on the psychological impact on society resulting from the current challenges, it is argued that cultural heritage experts need competencies in dealing with uncertainty and tolerance of ambiguity in order to provide security of action. The article applies insights from multiple disciplines to urban environment studies and advocates for a systemic understanding of cultural heritage as a prerequisite for sustainable and resilient adaptation to current challenges. It also contributes to a body of knowledge on what skills cultural heritage professionals need to be competent and confident in their daily work. The case study provides some valuable examples from Regensburg of Germany by taking an integrated and holistic approach that views the city as a multi-layered system in cultural heritage management.