消费者行为、COVID-19和知识管理

Cristiane Soethe Zimmermann, Cynthia Morgana Boos de Quadros, Leomar Dos Santos
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引用次数: 0

摘要

covid -19大流行后的情景,消费者行为发生了明显变化,表明需要进一步研究。特别是对于组织来说,有必要了解这些转换如何通过这种新现实的知识管理干扰信息管理和影响决策的方式。本文通过对Scopus数据库中文章的文献计量学分析,探讨了从Covid-19大流行开始到2022年7月现有文献中消费者行为的研究趋势和模式,创造了消费者行为研究的视角。文献计量调查结果显示,关于消费者行为和新冠肺炎大流行的研究主要以电子商务、食品消费、食物浪费、社交距离和可持续性为主题。对文章的分析表明,电子商务的增长趋势和对食品消费和浪费的更大认识,以及对食品安全和废物产生的关注的增加。预计它将有助于与突出主题有关的新研究。今天早上
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Comportamento de Consumo, COVID-19 e Gestão do Conhecimento
The post-Covid-19 pandemic scenario, with evident changes in consumer behavior, indicates the need for further studies. Especially for organizations, it is necessary to understand how these transformations can interfere in the way of managing information and impact decision-making through knowledge management of this new reality. This article explores research trends and patterns on consumer behavior in the existing literature from the beginning of the Covid-19 pandemic to July 2022, creating a perspective on the study of consumer behavior, through a bibliometric analysis of articles found in the Scopus database. The result of the bibliometric survey diagnosed that studies on consumer behavior and the Covid-19 pandemic are mainly characterized by themes centered on e-commerce, food consumption, food waste, social distancing and sustainability. The analysis of the articles indicated a growth trend of e-commerce and a greater awareness with regard to food consumption and waste, as well as suggesting an increase in concern about food safety and waste generation. It is expected to contribute to new research related to the highlighted themes.  
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