消费者冲动购买与电子口碑对购买决策的影响

Meisa Tasya Gita, Budhi Satriawan, Inne Satyawisudarini
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引用次数: 0

摘要

本研究旨在通过对TikTok上护肤品Avoskin Yourbae Serum产品的消费者进行调查,分析或发现消费者冲动购买和电子口碑对购买决策的影响程度。冲动购买是指消费者在产品的心理情感因素的驱使下,在营销人员的劝说下,自发地、不经思考地、匆忙地进行购买的倾向。电子口碑是一种非正式的,非商业的在线交流,关于对服务或产品的意见,它发生在个人,电话,电子邮件,或其他通信方法。购买决策是消费者在各种选择中实际决定购买和享受商品或服务的决策。根据本研究的结果,消费者认为冲动购买是相当好的,对购买决策有积极而显著的影响。消费者认为电子口碑是好的,对购买决策有积极而显著的影响。消费者冲动购买和电子口碑对TikTok上的Avoskin Yourbae Serum护肤品的消费者购买决策具有积极而显著的影响,并且被认为具有部分和同时的影响,因为公司有能力利用和创造消费者冲动购买和电子口碑,它将影响消费者对Avoskin产品的购买决策,特别是护肤Avoskin Yourbae Serum。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Influence of Consumer Impulse Buying and Electronic Word of Mouth on Purchasing Decisions
This study aims to analyze or find out about conditions and how much influence Consumer Impulse Buying and Electronic Word Of Mouth have on purchasing decisions through surveys of consumers of Skincare Avoskin Yourbae Serum products on TikTok. Impulse buying is the tendency of consumers to make purchases spontaneously, unreflected, in a hurry driven by the psychological emotional aspects of a product and tempted by persuasion from marketers. Electronic Word Of Mouth is an informal, non- commercial online communication about opinions on a service or product, which occurs in person, by telephone, e-mail, or other communication method. Purchasing decisions are decisions where consumers actually decide to buy and enjoy goods or services among various alternative choices. Based on the results of this study, it shows that Consumer Impulse Buying is considered quite good by consumers and has a positive and significant effect on Purchase Decisions. Electronic Word of Mouth is considered good by consumers and has a positive and significant effect on Purchasing Decisions. Consumer Impulse Buying and Electronic Word of Mouth have a positive and significant effect on Consumer Purchase Decisions on Avoskin Yourbae Serum Skincare Products on TikTok and are considered to have a partial and simultaneous effect, because with the ability of companies to utilize and create Consumer Impulse Buying and Electronic Word of Mouth, it will have an impact consumer purchasing decisions for Avoskin products, especially Skincare Avoskin Yourbae Serum.
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