社交媒体中的记录:对记录管理的新(旧)理解

IF 0.8 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE
Babatunde Kazeem Oladejo, Darra Hofman
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引用次数: 0

摘要

社交媒体上的帖子已经成为我们社会交流的一个组成部分,从个人到国家,从平凡到愚蠢到重大,它们的目的都有。本研究旨在将社交媒体帖子作为记录进行研究,讨论社交媒体技术如何出乎意料地加强传统档案对诸如来源、保管、访问、处置和保存等问题的理解。设计/方法/方法本研究采用四步方法。首先,本研究对文献进行分析,以获得社交媒体记录的匹配定义。在第二步中,我们评估了三个社交媒体帖子,这些帖子之前被记者策划并在新闻文章中引用,以确定它们的特征——这些社交媒体帖子是“记录吗?”第三,本研究对两种主要的理论记录模型——生命周期模型和连续体模型——样本记录进行了评估,并尝试将模型规范应用于数据样本。最后,本研究在结论部分提出了适当的记录管理解决方案,以解决研究结果中的治理问题。这项研究表明,即使按照最传统的定义,社交媒体上的帖子也是记录。本文还证明,平台中介将简单的叙述性文档转换为记录,其来源、保管和控制由平台逻辑和治理决定,不受其创造者的控制。通过对一小部分“重要”社交媒体帖子样本的评估,本研究表明,在更广泛的“平台化”背景下,传统的记录管理概念和方法并非过时,而是必要的,以确保社交媒体帖子的持续可访问性、可用性和证据性。这是一项探索性的理论工作。在未来的工作中,本研究计划扩展和验证本研究的各个方面。本文测试了现有的理论框架,即记录生命周期和记录连续体对社交媒体记录的适用性。本文还提出了传统档案和记录管理概念在公正和包容性记录保存方面的潜力,因为这些概念使我们能够证明,支撑社交媒体记录的集中、精英服务、官僚结构被社交媒体看似分散、参与性的本质所掩盖。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Records in social media: a new (old) understanding of records management
Purpose Social media posts have been an integral part of our society’s communication and serve purposes from the personal to the national, from the mundane to the silly to the momentous. This study aims to examine social media posts as records, discussing how social media technology serves, perhaps unexpectedly, to reinforce traditional archival understandings of issues such as provenance, custody, access, disposition and preservation. Design/methodology/approach This study follows a four-step methodology. First, this study analyzes literature for a matching definition of the social media record. In the second step, we appraise three social media postings previously curated and cited in news articles by journalists to determine their characteristics – Are these social media posts “records?” Third, this study evaluates the sample records against two dominant theoretical record models, the life cycle and the continuum and attempt to apply the model specifications to the data samples. Finally, this study proposes appropriate records management solutions to address governance issues from the study findings in the conclusion section. Findings This study shows that, even by the most traditional of definitions, social media posts are records. The paper also demonstrates that platform mediation transforms simple narrative documents into records whose provenance, custody and control are dictated by platform logics and governance, outside of the control of their creators. Through appraisal of a small sample of “important” social media posts, this study illustrates that, rather than obsolete, traditional records management concepts and approaches are necessary to ensuring the ongoing accessibility, usability and evidentiary character of social media posts in the broader “platformized” context. Research limitations/implications This is exploratory, theoretical work. In future works, this study plans to expand and validate aspects of this study. Originality/value This paper tests existing theoretical frameworks, namely, the Records Life cycle and the Records Continuum for applicability to the social media record. The paper also offers a view of the potential for traditional archival and records management concepts in service of a just and inclusive recordkeeping, because such concepts allow us to demonstrate the centralized, elite-serving, bureaucratic structures which underpin social media records are obscured by the seemingly decentralized, participatory nature of social media.
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来源期刊
Records Management Journal
Records Management Journal INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
3.50
自引率
7.10%
发文量
11
期刊介绍: ■Electronic records management ■Effect of government policies on record management ■Strategic developments in both the public and private sectors ■Systems design and implementation ■Models for records management ■Best practice, standards and guidelines ■Risk management and business continuity ■Performance measurement ■Continuing professional development ■Consortia and co-operation ■Marketing ■Preservation ■Legal and ethical issues
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