{"title":"零售业客户服务体系的形成","authors":"Leonid A. Bragin, Aleksandr F. Nikishin","doi":"10.36871/ek.up.p.r.2023.10.03.004","DOIUrl":null,"url":null,"abstract":"Organizing a customer service system is an important task in modern trade. At the same time, in the process of its formation, it is necessary to take into account, first of all, economic parameters aimed at increasing the profit of the trade organization. An important component of the customer service system in retail trade is its time parameters. The article discusses modern approaches to choosing parameters for a customer service system in retail trade","PeriodicalId":474181,"journal":{"name":"Èkonomika i upravlenie: problemy, rešeniâ","volume":"70 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"FORMATION OF A CUSTOMER SERVICE SYSTEM IN RETAIL TRADE\",\"authors\":\"Leonid A. Bragin, Aleksandr F. Nikishin\",\"doi\":\"10.36871/ek.up.p.r.2023.10.03.004\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Organizing a customer service system is an important task in modern trade. At the same time, in the process of its formation, it is necessary to take into account, first of all, economic parameters aimed at increasing the profit of the trade organization. An important component of the customer service system in retail trade is its time parameters. The article discusses modern approaches to choosing parameters for a customer service system in retail trade\",\"PeriodicalId\":474181,\"journal\":{\"name\":\"Èkonomika i upravlenie: problemy, rešeniâ\",\"volume\":\"70 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2023-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Èkonomika i upravlenie: problemy, rešeniâ\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.36871/ek.up.p.r.2023.10.03.004\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Èkonomika i upravlenie: problemy, rešeniâ","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.36871/ek.up.p.r.2023.10.03.004","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
FORMATION OF A CUSTOMER SERVICE SYSTEM IN RETAIL TRADE
Organizing a customer service system is an important task in modern trade. At the same time, in the process of its formation, it is necessary to take into account, first of all, economic parameters aimed at increasing the profit of the trade organization. An important component of the customer service system in retail trade is its time parameters. The article discusses modern approaches to choosing parameters for a customer service system in retail trade
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