{"title":"“我们是中间者”:媒体组织中跨界受众导向专业人士的专业知识交流","authors":"Nisha Sridharan","doi":"10.1080/17512786.2023.2280667","DOIUrl":null,"url":null,"abstract":"ABSTRACTWith the audience turn in journalism being actively embraced, media organizations are increasingly hiring audience-oriented experts. Drawing on interviews with 57 audience-oriented professionals working in 46 U.S. news organizations, this study situates audience-oriented roles as boundary spanning experts and aims to understand how they conceptualize engagement through job roles and routines and communicate the value of their expertise within the organization. The findings suggest that these individuals are faced with challenges of communicating their expertise to the various actors in news work, especially when faced with a paradox of adaptability to journalistic authority and institutional norms. These experts face structural challenges including continuous lack of understanding and acceptance of engagement experts within news organizations, despite the growing emphasis placed on audience engagement. Media organizations are internally resisting the expertise of these nominated boundary spanners by being bound to traditional institutional models of news production and promotion.KEYWORDS: Journalismaudience engagementboundary spanningexpertiserole conceptionrole performance Disclosure StatementNo potential conflict of interest was reported by the author(s).","PeriodicalId":47909,"journal":{"name":"Journalism Practice","volume":" 10","pages":"0"},"PeriodicalIF":2.2000,"publicationDate":"2023-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"“We are the In-betweeners”: Communicating the Expertise of Boundary Spanning Audience-Oriented Professionals in Media Organizations\",\"authors\":\"Nisha Sridharan\",\"doi\":\"10.1080/17512786.2023.2280667\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"ABSTRACTWith the audience turn in journalism being actively embraced, media organizations are increasingly hiring audience-oriented experts. Drawing on interviews with 57 audience-oriented professionals working in 46 U.S. news organizations, this study situates audience-oriented roles as boundary spanning experts and aims to understand how they conceptualize engagement through job roles and routines and communicate the value of their expertise within the organization. The findings suggest that these individuals are faced with challenges of communicating their expertise to the various actors in news work, especially when faced with a paradox of adaptability to journalistic authority and institutional norms. These experts face structural challenges including continuous lack of understanding and acceptance of engagement experts within news organizations, despite the growing emphasis placed on audience engagement. Media organizations are internally resisting the expertise of these nominated boundary spanners by being bound to traditional institutional models of news production and promotion.KEYWORDS: Journalismaudience engagementboundary spanningexpertiserole conceptionrole performance Disclosure StatementNo potential conflict of interest was reported by the author(s).\",\"PeriodicalId\":47909,\"journal\":{\"name\":\"Journalism Practice\",\"volume\":\" 10\",\"pages\":\"0\"},\"PeriodicalIF\":2.2000,\"publicationDate\":\"2023-11-09\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journalism Practice\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1080/17512786.2023.2280667\",\"RegionNum\":2,\"RegionCategory\":\"文学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"COMMUNICATION\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journalism Practice","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/17512786.2023.2280667","RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"COMMUNICATION","Score":null,"Total":0}
“We are the In-betweeners”: Communicating the Expertise of Boundary Spanning Audience-Oriented Professionals in Media Organizations
ABSTRACTWith the audience turn in journalism being actively embraced, media organizations are increasingly hiring audience-oriented experts. Drawing on interviews with 57 audience-oriented professionals working in 46 U.S. news organizations, this study situates audience-oriented roles as boundary spanning experts and aims to understand how they conceptualize engagement through job roles and routines and communicate the value of their expertise within the organization. The findings suggest that these individuals are faced with challenges of communicating their expertise to the various actors in news work, especially when faced with a paradox of adaptability to journalistic authority and institutional norms. These experts face structural challenges including continuous lack of understanding and acceptance of engagement experts within news organizations, despite the growing emphasis placed on audience engagement. Media organizations are internally resisting the expertise of these nominated boundary spanners by being bound to traditional institutional models of news production and promotion.KEYWORDS: Journalismaudience engagementboundary spanningexpertiserole conceptionrole performance Disclosure StatementNo potential conflict of interest was reported by the author(s).
期刊介绍:
ournalism Practice provides opportunities for reflective, critical and research-based studies focused on the professional practice of journalism. The emphasis on journalism practice does not imply any false or intellectually disabling disconnect between theory and practice, but simply an assertion that Journalism Practice’s primary concern is to analyse and explore issues of practice and professional relevance. Journalism Practice is an intellectually rigorous journal with all contributions being refereed anonymously by acknowledged international experts in the field. An intellectually lively, but professionally experienced, Editorial Board with a wide-ranging experience of journalism practice advises and supports the Editor. Journalism Practice is devoted to: the study and analysis of significant issues arising from journalism as a field of professional practice; relevant developments in journalism training and education, as well as the construction of a reflective curriculum for journalism; analysis of journalism practice across the distinctive but converging media platforms of magazines, newspapers, online, radio and television; and the provision of a public space for practice-led, scholarly contributions from journalists as well as academics. Journalism Practice’s ambitious scope includes: the history of journalism practice; the professional practice of journalism; journalism training and education; journalism practice and new technology; journalism practice and ethics; and journalism practice and policy.