Melifia Liantifa, Anggia Ayu Lestari, Violin Alfa Lahesa
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摘要

本研究旨在确定产品品质、人员与参照组对双溪Penuh市美丽美容工作室回购兴趣的影响。本研究的样本是美丽美容工作室的80名顾客。使用问卷调查法收集数据。使用的数据分析工具是描述性分析、多元线性回归、决定系数,使用的假设检验是t检验和f检验。产品质量研究结果对美丽美工作室的回购兴趣有显著影响,显著性值为0.003 <0.05. 人对美利美工作室回购利息的影响不显著,显著值0.495 >0.05. 参考组对美丽美工作室的回购兴趣没有显著影响,显著性值为0.150 >0.05. 同时,产品质量、人员和参照组对美丽美工作室的回购兴趣有显著影响,其值显著性为0.018 <0.05,显著效应为31.61%。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
This study aims to determine the effect of product quality, people and reference group on the repurchase interest at the Mery Beauty Studio, Sungai Penuh City. The sample of this study were 80 customers of Mery Beauty Studio. Collecting data using a questionnaire method. The data analysis tools used are Descriptive Analysis, Multiple Linear Regression, Coefficient of Determination and the hypothesis test used is the t-test and F-test. The results of the product quality research have significant effect on Repurchase Interest at Mery Beauty Studio, this is evidenced with a significance value 0,003 < 0.05. People do not have significant effect on Repurchase Interest at the Mery Beauty Studio, this is evidenced with a significant value 0.495 > 0.05. The Reference Group had no significant effect on Repurchase Interest at Mery Beauty Studio, this was evidenced with a significance value 0.150 > 0.05. Simultaneously there is a significant influence between product quality, people and reference group on interest in repurchasing at the Mery Beauty Studio, which can be proven by the value significance 0.018 < 0.05 with a large effect of 31.61%.
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