揭示成功实施六西格玛的关键决定因素:一项实证调查

IF 3.6 4区 管理学 Q2 MANAGEMENT
Anthony Bagherian, Mark Gershon, Sunil Kumar
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引用次数: 0

摘要

摘要本文旨在分析有效实施六西格玛的关键成功因素的重要性。考虑到并非所有的六西格玛努力都达到了预期的结果,它深入研究了有助于成功采用的关键因素和属性的确定。根据这项研究,由于不正确地整合关键因素和错误的假设,企业六西格玛计划的很大一部分(约60%)失败了。为了进行这项研究,一项包含李克特量表问卷和简单随机抽样方法的研究调查在2325名潜在参与者中进行了分发,得到了573份回复,主要来自德国、英国和瑞典。通过探索性因子分析(EFA)和验证性因子分析(CFA)等多种结构方程建模(SEM)方法,研究揭示了成功的四个要素:(1)皮带系统员工的胜任力;(2)项目管理技能;(三)组织经济能力;(4)领导承诺与参与。这些发现对机构、从业者和研究人员来说意义重大,他们试图将这些元素纳入他们的六西格玛部署策略以获得长期成功。该研究的独创性在于其对评估欧洲汽车行业部署六西格玛的关键成功因素的贡献,利用混合方法的研究设计,辅以描述性统计。关键词:六个关键成功因素调查facfa汽车行业披露声明作者未报告潜在的利益冲突。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Unraveling the key determinants of successful six sigma implementation: an empirical investigation
AbstractThis article aims to analyze the importance of critical success factors in effectively implementing Six Sigma. It delves into the determination of key factors and attributes that contribute to successful adoption, considering that not all Six Sigma endeavors have achieved the desired outcomes. According to the research, a significant portion of corporate Six Sigma initiatives (approximately 60%) fail due to incorrect integration of vital factors and misguided assumptions. To conduct the study, a research survey incorporating a Likert scale questionnaire with a simple random sampling method was distributed among 2,325 potential participants, resulting in 573 responses, primarily from Germany, the United Kingdom, and Sweden. Through various structural equation modeling (SEM) approaches, such as exploratory factor analysis (EFA) and confirmatory factor analysis (CFA), the study revealed four essential elements for success: (1) the competency of belt system employees; (2) project management skills; (3) organizational economic capability; and (4) leadership commitment and involvement. These findings hold significant implications for institutions, practitioners, and researchers seeking to incorporate these elements into their Six Sigma deployment strategies for long-term success. The study's originality lies in its contribution to assessing critical success factors in Six Sigma deployment within the European automobile industry, utilizing a mixed-methods research design supplemented by descriptive statistics.Keywords: Six SigmaCritical Success FactorsSurveyEFACFAautomotive industry Disclosure statementNo potential conflict of interest was reported by the author(s).
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来源期刊
CiteScore
8.90
自引率
12.80%
发文量
52
期刊介绍: Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area. Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs. The journal provides up-to-date research, consultancy work and case studies right across the whole field including quality culture, quality strategy, quality systems, tools and techniques of total quality management and the implementation in both the manufacturing and service sectors. No topics relating to total quality management are excluded from consideration in order to develop business excellence.
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