感知有用性、感知安全性、电子钱包使用行为意向等

Nor Afita Saidah Fatimah, Danes Jaya Negara, Roby Sambung
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引用次数: 0

摘要

电子钱包正在成为一种常见的支付手段,用基于服务器的电子货币取代纸质工具。本研究旨在基于扩展的技术接受模型(TAM),即感知有用性、感知安全性和行为意图,分析印度尼西亚电子钱包的使用情况。本研究中使用的数据类型是原始数据,这些数据是通过在线谷歌表格调查收集的。本研究采用目的抽样法确定样本,共获得204名被调查者,然后使用SmartPLS 4.0应用程序对数据进行偏最小二乘法(PLS)分析。本研究结果发现,感知有用性和感知安全感对行为意向有显著影响。行为意向中介变量对实际电子钱包用户有显著影响,其中电子钱包用户以26岁(Z世代)学生身份的女性用户居多。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
PENGARUH PERCEIVED USEFULNESS DAN PERCEIVED SECURITY TERHADAP USE TO E-WALLET DENGAN BEHAVIORAL INTENTION SEBAGAI MEDIASI
E-wallets are becoming a common means of payment, to replace paper-based instruments with server-based electronic money. This study aims to analyze the use of e-wallets in Indonesia based on an expanded Technological Acceptance Model (TAM), namely perceived usefulness, perceived security, and behavioral intention. The type of data used in this study is primary data, which was collected using an online Google form survey. The sample used in this study was determined by purposive sampling method and obtained 204 respondents, then the data was analyzed using Partial Least Square (PLS) with the SmartPLS 4.0 application. The results of this study found that perceived usefulness and perceived security have a significant effect on behavioral intention. And the behavioral intention mediation variable has a significant effect on actual e-wallet users where the majority of e-wallet users are women with an age range of <26 years (Gen Z) with student status.
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