有几个因素的购买决策分析

Winda Winda, Haris Maupa
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引用次数: 0

摘要

在当今时代,企业之间的竞争变得非常激烈,特别是在食品行业。因此,每个公司必须能够找到它的潜力,以维持其业务。本研究的目的是确定价格、口碑和服务质量对购买决策的影响。本研究使用的理论是价格、口碑、服务质量和购买决策。通过向100名受访者分发问卷收集数据。数据的收集采用非概率抽样技术,采用有目的抽样。分析结果表明,价格和服务质量对购买决策有正向影响。口碑是感知价值和服务质量对购买决策影响最大的变量。从本研究中可以看出,口碑变量是影响购买决策的最大变量,因此公司必须能够保持口碑。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
PURCHASE DECISIONS ANALYSIS WITH SEVERAL FACTORS
In today's era, competition between businesses is becoming very tight, especially in the food sector. So that every company must be able to find its potential in order to maintain its business. The aims of this research to determine the influence of price, Word-of-Mouth, and service quality on purchase decisions. The theory used in this research is Price, Word-of-Mouth, Service Quality, and Buying Decision. Data was collected by distributing questionnaires to 100 respondents. The data was collected using a non-probability sampling technique using purposive sampling. The results of the analysis show that price and service quality have a positive effect on buing decision. Word-of-Mouth is the most influential variable over perceived value and service quality on buying decision. From this study, it is evident that the Word-of-Mouth variable is the most influential variable on buying decision, so the company must be able to maintain the Word-of-Mouth.
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