发展支持业务流程的信息系统/技术战略:以国有保险企业为例

Q3 Decision Sciences

International Journal of Business Information Systems Pub Date : 2023-01-01 DOI:10.1504/ijbis.2023.128295

Dwi Soelistijanto, Hotniar Siringoringo

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引用次数: 2

摘要

本研究的主要目的是发展资讯系统/技术策略，以支持某国有保险公司的流程业务。这项研究的动机是该公司的分支机构遍布印度尼西亚各地。为此，部署了开放组体系结构框架(TOGAF)。考虑到研究的本质是一种策略，Ward和Peppard的模型也被使用。TOGAF与Ward和Peppard模型集成，以找到当前问题的解决方案并映射未来的活动。研究结果对企业管理提出了一些建议。从2020年到2024年，公司管理层每年要分别加强主平台建设和内部能力建设，实施数字化服务，增加对各利益相关方的贡献，加快实现卓越业绩，保持业务增长，开始扩张。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Developing information system/technology strategy in supporting business process: a case study of insurance state-owned enterprises

The main goal of this study was to develop an information system/technology strategy in supporting process business in one of a state-owned insurance company. The study was motivated by the fact that company branch offices spread out throughout Indonesia. For this purpose, the open group architecture framework (TOGAF) was deployed. Considering the nature of the study is a strategy, Ward and Peppard's model was also used. TOGAF was integrated with Ward and Peppard model to find the solution to the current problem and mapping future activities. Some suggestions to company management resulted from the research. Each year from 2020 to 2024, the company management should strengthen the main platform and internal capability, implement digitise service, enhance contribution towards all stakeholders, speed up excellent performance, maintain the business growth, and start expansion, respectively.

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来源期刊

International Journal of Business Information Systems Decision Sciences-Information Systems and Management

CiteScore

1.80

自引率

0.00%

发文量

期刊介绍： The IJBIS, a fully refereed journal, covers the general areas of business information systems (BIS). BIS can be defined as a system which integrates information technology, people and business. BIS brings business functions and information modules together for establishing effective communication channels which are useful for making timely and accurate decisions. Considering the globalisation of markets and operations, a journal focusing on BIS is of supreme importance. Moreover, this paradigm shift leads to global outsourcing, strategic alliances and partnership in order to be competitive in terms of price, quality, flexibility, dependability and responsiveness.