供应链能力作为数字化和数字化连通性对运营绩效的中介作用

IF 2.1
Putri Aulia Fariha Fauzi, Ratih Hendayani, Dedi Iskamto
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引用次数: 0

摘要

本研究的目的是通过对SmartPLS的IPMA分析,确定影响PT. Kereta Api Indonesia (Persero)或PT. kai在印度尼西亚总部的运营绩效的因素。本研究发展了理解印尼数字化的理论方面,其中包括在数字化和数字连接之间中介的供应链能力变量。此外,该研究还探讨了数字文化和技术动荡作为影响运营绩效的调节因子的作用。其次,数字连接会影响操作性能。本研究采用定量方法,数据来源来源于对物流部门48名员工的在线问卷调查。使用的数据分析技术是SEM-PLS和使用SmartPLS软件的IPMA分析。在一个中介变量(即PT的供应链能力)存在的情况下,数字化对运营绩效的影响最大。根据IPMA分析的支持,总部的KAI (Persero)表明,与其他变量(PT的管理)相比,数字化具有最高的绩效价值。KAI必须将重点放在数字化的数字文化、供应链能力和技术动荡上。这种方法对于确保公司实施快速应用程序并保持一致的运营绩效至关重要。本研究是首次对PT. KAI的经营绩效影响因素进行分析研究,可以在学术知识和管理方面提供参考和补充参考。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Role of Supply Chain Capability as Mediation Between Digitalization and Digital Connectivity on Operational Performance
The purpose of this study was to identify the factors that influence the operational performance of PT. Kereta Api Indonesia (Persero) or PT.KAI at Head Office in Indonesia using IPMA analysis on SmartPLS. This research develops theoretical aspects of understanding digitalization in Indonesia, which consists of supply chain capability variables mediating between digitalization and digital connectivity. Additionally, the study explores the roles of digital culture and technological turbulence as moderators influencing operational performance. Then, there is digital connectivity that will affect operational performance. This study uses a quantitative method with data sources derived from surveys through the distribution of online questionnaires to 48 Employees in the Logistics Department. The data analysis technique used is SEM-PLS and IPMA Analysis using SmartPLS software. Digitalization exhibits the greatest impact on operational performance in the presence of a mediating variable, which is the supply chain capability of PT. As supported by the IPMA analysis, KAI (Persero) at the Head Office indicates that digitalization holds the highest performance value compared to other variables—the management of PT. KAI must focus on digital culture, supply chain capability, and technological turbulence in conjunction with digitalization. This approach is crucial to ensure the company implements the Rapid Apps and maintains operational performance consistently. The study is the first study conducted to analyze the factors that influence operational performance in PT. KAI, so that it can be a reference and additional reference on academic knowledge and managerial aspects.
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来源期刊
World Journal of Science Technology and Sustainable Development
World Journal of Science Technology and Sustainable Development GREEN & SUSTAINABLE SCIENCE & TECHNOLOGY-
CiteScore
5.50
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