返璞归真:直肠手术后护理人员的信息需求

A. Ravelingien, S. Desnouck, B. Verbrugghe, L. Harlet, P. Pattyn
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引用次数: 0

摘要

回到基础:直肠手术后患者的信息需求在过去的几十年里,人们越来越关注护理人员的“教育态度”。提供良好的教育似乎是一项相当大的挑战:许多患者需要支持来理解、评估和应用相关的健康信息。此外,没有“一刀切”的方法。在这个定性研究中,作者调查了患者在复杂的护理过程中所接受的教育是有用的还是阻碍的。作为一项初步研究,他们关注的是接受过直肠手术的肿瘤患者。之所以选择这个亚群,是因为他们所面临的许多教育时刻和方法。作者对2020年2月至2022年5月在比利时Roeselare的AZ Delta综合医院接受(超)低位前切除术的肿瘤患者(n = 8)进行了半结构化访谈。采访的重点是他们的病人信息旅程。信息偏好和需求是非常多样化的。一些受访者想要非常详细的信息,而另一些人则相信医生。尽管如此,这些访谈使人们注意到与照顾者建立个人关系的重要性,以及使用基本教育方法:通过图像和示范方法进行口头解释和澄清。现在有许多形式的创新格式,以确保患者以可访问的方式获得所有适当的信息。虽然这些努力至关重要,值得赞赏,但这项研究补充了其他研究,这些研究再次强调了沟通中一些“基础”的重要性,以及医患关系的质量。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Back to basics: informatienoden van zorgvragers na endeldarmchirurgie
Back to basics: information needs of patients after rectal surgery The past decades, there has been increased attention for the ‘educative attitude’ of caregivers. It appears to be quite a challenge to provide good education: many patients need support to understand, evaluate and apply relevant health information. Also, there is no ‘one size fits all’ method. In this qualitative research, the authors investigated what patients experienced as useful or obstructive in the education they were provided with during a complex care path. As a pilot study, they focused on oncological patients who had received rectal surgery. This subpopulation was chosen because of the many education moments and methods they had been confronted with. The authors conducted semi-structured interviews with oncological patients (n = 8) who had undergone (ultra)low anterior resection surgery in the general hospital AZ Delta in Roeselare (Belgium) from February 2020 to May 2022. The interviews focused on their patient information journeys. The information preferences and needs were very diverse. Some respondents wanted very detailed information, while others put faith in the doctor. Nonetheless, these interviews drew attention to the importance of personal relationships with the caregiver(s) and the use of basic education methods: verbal explanations and clarifications through images and the show-me method. Many forms of innovative formats are now available to make sure that patients receive all appropriate information in an accessible manner. While these efforts are crucial and appreciated, this research complements other studies that re-emphasize the importance of some ‘basics’ in communication, as well as the quality of the patient-provider relationship.
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