病人是我们的老师

Smita Narayanan
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The pandemic has exacerbated this situation to an extreme level. Most of the postgraduate medical teaching is now scenario-based. A scenario is where an imaginary patient with a name has a few symptoms and signs pre-described. The student presents it as a case without the need for eliciting the signs. This scenario is repeatedly played out in multiple sessions. Such training grooms a set of students who have no skills in eliciting a proper history or conducting a proper examination. Their teachers are unable to interrupt them to demonstrate a sign that the student had failed to elicit or to take a history that was omitted. The students do not perfect the art of correlating the patient’s signs with the symptoms and thereby providing a differential diagnosis. Furthermore, their familiarity with the scenario prevents the development of touch, respect, empathy, and the art of professional communication. The increased availability of online classes has greatly helped the students to be up to date with the current standards of care. It has also facilitated exposure to different standards of teaching. The negative is that everybody is forced to believe what the student has presented. The online classes must be used by the student as a resource for advancing knowledge, but learning to elicit skills is equally important. A squint case presentation is taken as an example. The student should be well versed in eliciting the primary and secondary deviations and various types of cover tests, including those with the use of prisms and in the forced duction tests. These skills should be demonstrable during the case presentation. Then only the discussion assumes significance. The relevance lies in repeatedly coming back to the patient for examination. I am sure that there will be proponents of a skill laboratory, but the patient must occupy center stage. Another important malady in patient education is the “no touch.” The pandemic has increased the propensity of no-touch technique of examining the patients, which was already seeping into the examination culture. This, along with the fear in the minds of the teachers of lesser skills in the students causing harm to the patient, has led to students merely observing the patients. One look at the minuscule number of students eliciting corneal sensation during their routine clinical posting is enough to highlight how much of the “no-touch” technique has crept into the system. This medical training deficiency, that is, the deficiency of clinical skills, now has a name—hyposkillia—coined by Herbert Fred. He says, “High-touch medicine is based on a carefully constructed medical history coupled with a pertinent physical examination and critical assessment of the information thus obtained. One then determines which studies if any are indicated. And if studies are deemed necessary, the simpler ones are ordered first. In comparison high-tech medicine essentially bypasses the medical history and physical examination, and primarily based on the patient’s chief complaint, goes directly to a slew of tests.” High-touch medicine is best exemplified by the “naming and meshing” technique of Nozik[2] in uveitis, which allows us to make a tailor made of investigations to arrive at a diagnosis. In contrast, high-tech medicine goes for a heavy battery of investigations, almost blindly. The advances in medical technology have invaded every aspect of medical education. Once upon a time, the physician took great pride in the correctness of the localization of a neurological lesion by clinical examination. The plethora of imaging modalities, which are now available, provides information about the exact nature of the condition without going for a detailed clinical examination. However, the thrill of correct diagnosis through the skill of clinical examination cannot be replicated. In another example specific to ophthalmology, the detailed examination of the optic disc is now taking a backseat, and instead, an optical coherence tomography of the retinal nerve fiber layer is being relied upon more and more. It must, however, be remembered that just as eliciting a sign in a patient requires practice, the interpretation of a report is a complex affair, requiring one to shift through a multitude of likely errors, which can be patient- or technician-, or machine-related. Therefore, an improper interpretation of reports can cause increased instances of mental agony and expenditure and at times lead to medical litigation. Let us take the example of performing a gonioscopy. This skill is both an art and a science. The art lies in patient communication and making the patient comfortable during the procedure, while the science lies in the right settings for the procedure, the technique, and the process. For example, after attaining the right illumination of the room and the right size of the slit beam and the beam not crossing the pupillary area, if the student identifies an open angle, then it is also necessary that the student examines the angle in detail to know the presence of a condition, for example, angle recession. Failure to do so will label the patient as having a primary open-angle glaucoma, especially if other signs of trauma have been missed or are not present. Such a skill can be learned after repeated examining of patients including normal people and both eyes of the patients in a specific sequence, which includes two types of mirror gonioscopy, manipulative gonioscopy and then indentation gonioscopy using a corneal goniolens, and then examining the angle in detail. There are many factors that have removed the patient from the center stage of medical teaching. Firstly, it is the lack of time due to the increasing duties of the treating doctor. These duties besides being clinical also include administrative and research duties. A significant number of patients do not seek their doctor for their symptoms alone. They need empathy, reassurance, and physical expression of the skills of their doctor. If a patient perceives that the doctor/ophthalmologist is spending more time in the interpretation of a result or on the filling of the electronic medical record on the computer instead of spending time in examining,[3] educating, or reassuring them, then this neglect will be remembered, and they will search for alternative avenues. The teachers should get out of their comfort zones, go back to the practice of teaching during the rounds and in the classroom, demonstrate patient communication and the importance of patient education about the disease, and create a balance between the patient load, the lack of time, and minimizing costs for the patient yet order relevant investigations while balancing the tendency for litigation for medical negligence. The institutions with lesser patient load can utilize the skill laboratory facilities, while those with a good turnover of patients can utilize the gold mine of patients for the further education of their students. A balance between traditional teaching methods and technological advances must be made.[4] We should stem this rot of “no touch,” hyposkillia, and poor patient communication.","PeriodicalId":32483,"journal":{"name":"Kerala Journal of Ophthalmology","volume":"41 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"The patient is our teacher\",\"authors\":\"Smita Narayanan\",\"doi\":\"10.4103/kjo.kjo_22_23\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Medical education is about the patient in all respects. Sir William Osler emphasized that “the student begins with patient, continues with the patient and ends his study with the patient, using books and lectures as tools, as means to an end.[1]” A student should therefore be with the patient, reading the books about the condition of the patient, coming back to the patient for re-examination, discussing with their teachers the condition and the differential diagnosis of that condition, and then going back again to the patient to elicit further details, all the time communicating appropriately with the patient. Hence, it is the patient all the way who occupies the center stage in medical education. In recent years, more and more instances of case presentations are happening without the patient in the classroom. The pandemic has exacerbated this situation to an extreme level. Most of the postgraduate medical teaching is now scenario-based. A scenario is where an imaginary patient with a name has a few symptoms and signs pre-described. The student presents it as a case without the need for eliciting the signs. This scenario is repeatedly played out in multiple sessions. Such training grooms a set of students who have no skills in eliciting a proper history or conducting a proper examination. Their teachers are unable to interrupt them to demonstrate a sign that the student had failed to elicit or to take a history that was omitted. The students do not perfect the art of correlating the patient’s signs with the symptoms and thereby providing a differential diagnosis. Furthermore, their familiarity with the scenario prevents the development of touch, respect, empathy, and the art of professional communication. The increased availability of online classes has greatly helped the students to be up to date with the current standards of care. It has also facilitated exposure to different standards of teaching. The negative is that everybody is forced to believe what the student has presented. The online classes must be used by the student as a resource for advancing knowledge, but learning to elicit skills is equally important. A squint case presentation is taken as an example. The student should be well versed in eliciting the primary and secondary deviations and various types of cover tests, including those with the use of prisms and in the forced duction tests. These skills should be demonstrable during the case presentation. Then only the discussion assumes significance. The relevance lies in repeatedly coming back to the patient for examination. I am sure that there will be proponents of a skill laboratory, but the patient must occupy center stage. Another important malady in patient education is the “no touch.” The pandemic has increased the propensity of no-touch technique of examining the patients, which was already seeping into the examination culture. This, along with the fear in the minds of the teachers of lesser skills in the students causing harm to the patient, has led to students merely observing the patients. One look at the minuscule number of students eliciting corneal sensation during their routine clinical posting is enough to highlight how much of the “no-touch” technique has crept into the system. This medical training deficiency, that is, the deficiency of clinical skills, now has a name—hyposkillia—coined by Herbert Fred. He says, “High-touch medicine is based on a carefully constructed medical history coupled with a pertinent physical examination and critical assessment of the information thus obtained. One then determines which studies if any are indicated. And if studies are deemed necessary, the simpler ones are ordered first. In comparison high-tech medicine essentially bypasses the medical history and physical examination, and primarily based on the patient’s chief complaint, goes directly to a slew of tests.” High-touch medicine is best exemplified by the “naming and meshing” technique of Nozik[2] in uveitis, which allows us to make a tailor made of investigations to arrive at a diagnosis. In contrast, high-tech medicine goes for a heavy battery of investigations, almost blindly. The advances in medical technology have invaded every aspect of medical education. Once upon a time, the physician took great pride in the correctness of the localization of a neurological lesion by clinical examination. The plethora of imaging modalities, which are now available, provides information about the exact nature of the condition without going for a detailed clinical examination. However, the thrill of correct diagnosis through the skill of clinical examination cannot be replicated. In another example specific to ophthalmology, the detailed examination of the optic disc is now taking a backseat, and instead, an optical coherence tomography of the retinal nerve fiber layer is being relied upon more and more. It must, however, be remembered that just as eliciting a sign in a patient requires practice, the interpretation of a report is a complex affair, requiring one to shift through a multitude of likely errors, which can be patient- or technician-, or machine-related. Therefore, an improper interpretation of reports can cause increased instances of mental agony and expenditure and at times lead to medical litigation. Let us take the example of performing a gonioscopy. This skill is both an art and a science. The art lies in patient communication and making the patient comfortable during the procedure, while the science lies in the right settings for the procedure, the technique, and the process. For example, after attaining the right illumination of the room and the right size of the slit beam and the beam not crossing the pupillary area, if the student identifies an open angle, then it is also necessary that the student examines the angle in detail to know the presence of a condition, for example, angle recession. Failure to do so will label the patient as having a primary open-angle glaucoma, especially if other signs of trauma have been missed or are not present. Such a skill can be learned after repeated examining of patients including normal people and both eyes of the patients in a specific sequence, which includes two types of mirror gonioscopy, manipulative gonioscopy and then indentation gonioscopy using a corneal goniolens, and then examining the angle in detail. There are many factors that have removed the patient from the center stage of medical teaching. Firstly, it is the lack of time due to the increasing duties of the treating doctor. These duties besides being clinical also include administrative and research duties. A significant number of patients do not seek their doctor for their symptoms alone. They need empathy, reassurance, and physical expression of the skills of their doctor. If a patient perceives that the doctor/ophthalmologist is spending more time in the interpretation of a result or on the filling of the electronic medical record on the computer instead of spending time in examining,[3] educating, or reassuring them, then this neglect will be remembered, and they will search for alternative avenues. The teachers should get out of their comfort zones, go back to the practice of teaching during the rounds and in the classroom, demonstrate patient communication and the importance of patient education about the disease, and create a balance between the patient load, the lack of time, and minimizing costs for the patient yet order relevant investigations while balancing the tendency for litigation for medical negligence. The institutions with lesser patient load can utilize the skill laboratory facilities, while those with a good turnover of patients can utilize the gold mine of patients for the further education of their students. 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引用次数: 0

摘要

医学教育在各个方面都是关于病人的。威廉·奥斯勒爵士强调说:“学生以病人开始,以病人继续,以病人结束他的学习,把书本和讲座作为达到目的的工具和手段。”[1]“因此,学生应该和病人在一起,阅读有关病人病情的书籍,回到病人身边重新检查,与老师讨论病情和鉴别诊断,然后再次回到病人身边询问进一步的细节,始终与病人进行适当的沟通。因此,在医学教育中,始终是病人占据着中心位置。近年来,越来越多的病例报告发生在病人不在教室的情况下。大流行病使这种情况恶化到极端程度。目前大多数研究生医学教学是基于场景的。场景是一个虚构的病人,有一个名字,有一些预先描述的症状和体征。学生把它作为一个案例来呈现,而不需要引出符号。这个场景在多个会话中反复上演。这种培训培养了一群学生,他们没有技巧来引出适当的历史或进行适当的检查。他们的老师无法打断他们,以证明学生没有引出一个迹象,或采取历史省略。学生们没有完善将病人的体征与症状联系起来从而提供鉴别诊断的技巧。此外,他们对场景的熟悉阻碍了接触、尊重、同理心和专业沟通艺术的发展。在线课程的增加极大地帮助学生跟上了当前的护理标准。它还有助于接触不同的教学标准。消极的一面是,每个人都被迫相信学生所呈现的东西。在线课程必须被学生作为一种获取知识的资源,但学习如何引出技能也同样重要。以一个斜视案例为例。学生应精通引出主要和次要偏差以及各种类型的覆盖试验,包括使用棱镜和强制诱导试验。这些技能应该在案例展示中展示出来。只有这样,讨论才有意义。相关性在于反复回到病人身边进行检查。我相信会有技术实验室的支持者,但病人必须占据中心舞台。病人教育的另一个重要弊病是“不接触”。新冠疫情加剧了已经渗透到检查文化中的“无接触检查”的倾向。这一点,再加上教师担心学生的技能较低会对病人造成伤害,导致学生们只是观察病人。只要看看在日常临床工作中引起角膜感觉的学生的极少数,就足以说明“无接触”技术在多大程度上已经悄悄进入了这个系统。这种医学训练的不足,也就是临床技能的不足,现在有了一个名字——低技能症——由赫伯特·弗雷德创造。他说:“高接触医学是基于精心构建的病史,加上相关的身体检查和对由此获得的信息的批判性评估。然后决定哪些研究是必要的。如果研究被认为是必要的,那么简单的研究就会被优先考虑。相比之下,高科技医疗基本上绕过了病史和体格检查,主要基于患者的主诉,直接进行了一系列检查。”高接触医学最好的例子是Nozik在葡萄膜炎中的“命名和网格”技术[2],该技术使我们能够量身定制调查以达到诊断。相比之下,高科技医学进行了大量的研究,几乎是盲目的。医学技术的进步已经渗透到医学教育的各个方面。从前,医生对通过临床检查确定神经损伤部位的正确性感到非常自豪。现在有太多的成像方式,可以在不进行详细临床检查的情况下提供有关疾病确切性质的信息。然而,通过临床检查技巧正确诊断的快感是无法复制的。在另一个特定于眼科的例子中,视盘的详细检查现在处于次要地位,取而代之的是视网膜神经纤维层的光学相干断层扫描越来越受到依赖。 然而,必须记住的是,就像在病人身上引出一个信号需要练习一样,解释一份报告是一件复杂的事情,需要一个人在大量可能的错误中转换,这些错误可能与病人有关,也可能与技术人员有关,也可能与机器有关。因此,对报告的不恰当解释可能导致精神痛苦和开支增加,有时还会导致医疗诉讼。让我们以进行阴道镜检查为例。这项技能既是一门艺术,也是一门科学。艺术在于病人的沟通和让病人在手术过程中感到舒适,而科学在于手术、技术和过程的正确设置。例如,在获得房间的正确照明和正确的狭缝光束尺寸以及光束不穿过瞳孔区域之后,如果学生确定了一个开放的角度,那么学生也有必要详细检查角度以了解存在某种条件,例如角度收缩。如果不这样做,患者将被标记为原发性开角型青光眼,特别是如果其他创伤迹象被遗漏或不存在。这样的技能可以通过对包括正常人在内的患者和患者的双眼按照特定的顺序进行反复检查来学习,其中包括两种类型的镜面角镜检查、操作角镜检查和使用角膜角囊进行压痕角镜检查,然后详细检查角度。有许多因素使病人脱离了医学教学的中心舞台。首先,由于治疗医生的职责越来越多,时间不够用。这些职责除了临床职责外,还包括行政和研究职责。相当多的病人并不仅仅因为症状而去看医生。他们需要医生的同情、安慰和身体上的技能表达。如果病人觉得医生/眼科医生花更多的时间在解释结果或在电脑上填写电子病历上,而不是花时间在检查、[3]教育或安抚他们上,那么他们就会记住这种忽视,并会寻找其他途径。教师应该走出自己的舒适区,回到查房和课堂教学的实践中,展示患者沟通和患者疾病教育的重要性,并在患者负荷、时间短缺和患者成本最小化之间取得平衡,同时要求进行相关调查,同时平衡医疗过失诉讼的趋势。病人负荷较小的机构可以利用技能实验室设施,而病人周转良好的机构可以利用病人的金矿进行学生的继续教育。必须在传统教学方法和技术进步之间取得平衡。[4]我们应该阻止这种“不接触”、神经欠发达和病人沟通不畅的现象。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The patient is our teacher
Medical education is about the patient in all respects. Sir William Osler emphasized that “the student begins with patient, continues with the patient and ends his study with the patient, using books and lectures as tools, as means to an end.[1]” A student should therefore be with the patient, reading the books about the condition of the patient, coming back to the patient for re-examination, discussing with their teachers the condition and the differential diagnosis of that condition, and then going back again to the patient to elicit further details, all the time communicating appropriately with the patient. Hence, it is the patient all the way who occupies the center stage in medical education. In recent years, more and more instances of case presentations are happening without the patient in the classroom. The pandemic has exacerbated this situation to an extreme level. Most of the postgraduate medical teaching is now scenario-based. A scenario is where an imaginary patient with a name has a few symptoms and signs pre-described. The student presents it as a case without the need for eliciting the signs. This scenario is repeatedly played out in multiple sessions. Such training grooms a set of students who have no skills in eliciting a proper history or conducting a proper examination. Their teachers are unable to interrupt them to demonstrate a sign that the student had failed to elicit or to take a history that was omitted. The students do not perfect the art of correlating the patient’s signs with the symptoms and thereby providing a differential diagnosis. Furthermore, their familiarity with the scenario prevents the development of touch, respect, empathy, and the art of professional communication. The increased availability of online classes has greatly helped the students to be up to date with the current standards of care. It has also facilitated exposure to different standards of teaching. The negative is that everybody is forced to believe what the student has presented. The online classes must be used by the student as a resource for advancing knowledge, but learning to elicit skills is equally important. A squint case presentation is taken as an example. The student should be well versed in eliciting the primary and secondary deviations and various types of cover tests, including those with the use of prisms and in the forced duction tests. These skills should be demonstrable during the case presentation. Then only the discussion assumes significance. The relevance lies in repeatedly coming back to the patient for examination. I am sure that there will be proponents of a skill laboratory, but the patient must occupy center stage. Another important malady in patient education is the “no touch.” The pandemic has increased the propensity of no-touch technique of examining the patients, which was already seeping into the examination culture. This, along with the fear in the minds of the teachers of lesser skills in the students causing harm to the patient, has led to students merely observing the patients. One look at the minuscule number of students eliciting corneal sensation during their routine clinical posting is enough to highlight how much of the “no-touch” technique has crept into the system. This medical training deficiency, that is, the deficiency of clinical skills, now has a name—hyposkillia—coined by Herbert Fred. He says, “High-touch medicine is based on a carefully constructed medical history coupled with a pertinent physical examination and critical assessment of the information thus obtained. One then determines which studies if any are indicated. And if studies are deemed necessary, the simpler ones are ordered first. In comparison high-tech medicine essentially bypasses the medical history and physical examination, and primarily based on the patient’s chief complaint, goes directly to a slew of tests.” High-touch medicine is best exemplified by the “naming and meshing” technique of Nozik[2] in uveitis, which allows us to make a tailor made of investigations to arrive at a diagnosis. In contrast, high-tech medicine goes for a heavy battery of investigations, almost blindly. The advances in medical technology have invaded every aspect of medical education. Once upon a time, the physician took great pride in the correctness of the localization of a neurological lesion by clinical examination. The plethora of imaging modalities, which are now available, provides information about the exact nature of the condition without going for a detailed clinical examination. However, the thrill of correct diagnosis through the skill of clinical examination cannot be replicated. In another example specific to ophthalmology, the detailed examination of the optic disc is now taking a backseat, and instead, an optical coherence tomography of the retinal nerve fiber layer is being relied upon more and more. It must, however, be remembered that just as eliciting a sign in a patient requires practice, the interpretation of a report is a complex affair, requiring one to shift through a multitude of likely errors, which can be patient- or technician-, or machine-related. Therefore, an improper interpretation of reports can cause increased instances of mental agony and expenditure and at times lead to medical litigation. Let us take the example of performing a gonioscopy. This skill is both an art and a science. The art lies in patient communication and making the patient comfortable during the procedure, while the science lies in the right settings for the procedure, the technique, and the process. For example, after attaining the right illumination of the room and the right size of the slit beam and the beam not crossing the pupillary area, if the student identifies an open angle, then it is also necessary that the student examines the angle in detail to know the presence of a condition, for example, angle recession. Failure to do so will label the patient as having a primary open-angle glaucoma, especially if other signs of trauma have been missed or are not present. Such a skill can be learned after repeated examining of patients including normal people and both eyes of the patients in a specific sequence, which includes two types of mirror gonioscopy, manipulative gonioscopy and then indentation gonioscopy using a corneal goniolens, and then examining the angle in detail. There are many factors that have removed the patient from the center stage of medical teaching. Firstly, it is the lack of time due to the increasing duties of the treating doctor. These duties besides being clinical also include administrative and research duties. A significant number of patients do not seek their doctor for their symptoms alone. They need empathy, reassurance, and physical expression of the skills of their doctor. If a patient perceives that the doctor/ophthalmologist is spending more time in the interpretation of a result or on the filling of the electronic medical record on the computer instead of spending time in examining,[3] educating, or reassuring them, then this neglect will be remembered, and they will search for alternative avenues. The teachers should get out of their comfort zones, go back to the practice of teaching during the rounds and in the classroom, demonstrate patient communication and the importance of patient education about the disease, and create a balance between the patient load, the lack of time, and minimizing costs for the patient yet order relevant investigations while balancing the tendency for litigation for medical negligence. The institutions with lesser patient load can utilize the skill laboratory facilities, while those with a good turnover of patients can utilize the gold mine of patients for the further education of their students. A balance between traditional teaching methods and technological advances must be made.[4] We should stem this rot of “no touch,” hyposkillia, and poor patient communication.
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