数字化转型的系统工程治理框架体系:以澳大利亚某大型政府机构为例

IF 1.6 3区工程技术 Q4 ENGINEERING, INDUSTRIAL

Systems Engineering Pub Date : 2023-09-14 DOI:10.1002/sys.21719

Samantha Papavasiliou, Alex Gorod, Carmen Reaiche

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引用次数: 0

摘要

当前快速的技术进步正在显著地影响着组织的运作和提供服务的方式。即使对经历数字化转型的组织有多种好处，大多数转型计划也会因为出现的挑战而失败。这些失败的主要原因是缺乏有效的治理框架来支持有效的数字化转型工作。本文通过系统工程方法提出了这样一个框架，以理解数字转换工作中涉及的各种组成系统及其交互和紧急行为。该框架的应用和有用性作为澳大利亚大型政府机构数字化转型计划的一部分进行了演示，并作为案例研究记录下来。

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System of systems engineering governance framework for digital transformation: A case study of an Australian large government agency

Abstract Current swift technological advances are significantly impacting how organizations operate and services are provided. Even with the multiple benefits for organizations that undergo digital transformation, the majority of transformation initiatives fail due to the challenges that arise. A primary reason for these failures links back to the lack of effective governance framework to support effective digital transformation efforts. This paper proposes such a framework through a system of systems engineering approach to understand the various constituent systems involved in digital transformation efforts and their interactive and emergent behaviors. The application and usefulness of the framework were demonstrated as part of a digital transformation initiative in an Australian Large Government Agency and documented as a case study.

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来源期刊

Systems Engineering 工程技术-工程：工业

CiteScore

5.10

自引率

20.00%

发文量

审稿时长

6 months

期刊介绍： Systems Engineering is a discipline whose responsibility it is to create and operate technologically enabled systems that satisfy stakeholder needs throughout their life cycle. Systems engineers reduce ambiguity by clearly defining stakeholder needs and customer requirements, they focus creativity by developing a system’s architecture and design and they manage the system’s complexity over time. Considerations taken into account by systems engineers include, among others, quality, cost and schedule, risk and opportunity under uncertainty, manufacturing and realization, performance and safety during operations, training and support, as well as disposal and recycling at the end of life. The journal welcomes original submissions in the field of Systems Engineering as defined above, but also encourages contributions that take an even broader perspective including the design and operation of systems-of-systems, the application of Systems Engineering to enterprises and complex socio-technical systems, the identification, selection and development of systems engineers as well as the evolution of systems and systems-of-systems over their entire lifecycle. Systems Engineering integrates all the disciplines and specialty groups into a coordinated team effort forming a structured development process that proceeds from concept to realization to operation. Increasingly important topics in Systems Engineering include the role of executable languages and models of systems, the concurrent use of physical and virtual prototyping, as well as the deployment of agile processes. Systems Engineering considers both the business and the technical needs of all stakeholders with the goal of providing a quality product that meets the user needs. Systems Engineering may be applied not only to products and services in the private sector but also to public infrastructures and socio-technical systems whose precise boundaries are often challenging to define.