电子政务的采用:数字技术感知在加纳公共服务中的作用

John Djomaakwei Quaye, E. Sneiders
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引用次数: 3

摘要

尽管电子政务在改变世界各地的公共部门方面带来了好处,但它在非洲的实施经历了许多挫折。人为因素已被确定为导致此类挫折的承保因素;然而,人类方面的作用只得到了部分研究。本研究调查了加纳公务员对数字技术的感知如何影响了加纳电子政务的采用。我们发现了8个技术感知因素与5个电子政务采用因素之间的13种关系。通过对这些关系的分析,我们可以向发展中国家的政府、公共行政管理者和电子政务设计者提出关于采用电子政务的建议。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
E-government Adoption: the Role of Perception of Digital Technology in the Public Service of Ghana
Despite the benefits of e-government in transforming the public sectors across the world, its implementation in Africa experiences numerous setbacks. Human aspects have been identified as an underwriting factor leading to such setbacks; still, the role of the human aspects has been only partially studied. This research investigates how perception of digital technology by public servants in Ghana may have influenced the adoption of e-government in Ghana. We have discovered 13 relationships between 8 technology perception factors and 5 e-government adoption factors. Analysis of these relationships allowed us suggesting recommendations regarding e-government adoption to the government, public administration managers, and e-government designers in developing countries.
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