识别工作流程中的瓶颈:老年人护理

2018 IEEE 6th International Conference on Serious Games and Applications for Health (SeGAH) Pub Date : 2018-05-01 DOI:10.1109/SeGAH.2018.8401385

Hanna-Leena Huttunen, R. Halonen, Denzil Ferreira

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引用次数: 1

摘要

本文从照顾者的角度探讨老年人护理面临的挑战。更具体地说，我们确定护理人员的工作流程，并查明庇护住宿的主要瓶颈。随着人口的快速老龄化，信息通信技术(ICT)在老年人护理中的作用越来越重要。这一发展为护理人员和从事老年人工作的非专业人员带来了多功能的信息通信技术相关支持系统。我们的研究首先分析了老年人护理专业人员如何看待他们的工作流程挑战。开发和实施了新的信息通信技术系统，以支持他们的工作。我们的研究结果为即将到来的信息通信技术系统的设计提供了信息，这些系统适用于目前需求量很大的庇护住宿。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Identifying bottlenecks in work processes: Elderly care

This paper investigates the challenges of elderly care from the perspective of caregivers. More concretely, we identify caregivers' workflows and pinpoint the main bottlenecks in a sheltered accommodation. As the general population is aging fast, the role of information and communication technology (ICT) has grown in importance for elderly care. This development has brought versatile ICT-related supportive systems to caregivers and laymen working with aging people. Our study first analyzed how professionals in elderly care perceived their workflow challenges. A new ICT system was developed and implemented to support their work. The results of our study inform the design of upcoming ICT systems for a sheltered accommodation that are in high demand today.

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来源期刊

2018 IEEE 6th International Conference on Serious Games and Applications for Health (SeGAH)

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