社交媒体网红营销中影响者属性和特征对游客重访目的地意愿的影响

Ichii Kenta, Hisashi Masuda
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引用次数: 0

摘要

社交媒体网红营销最近受到了极大的关注。然而,这种社交媒体网红营销并没有在旅游目的地管理/营销的背景下得到充分的展示。本研究建立了一个基于说服理论的研究模型,包括三种影响者属性和三种特征作为目的地重访意向的前因。数据是通过对居住在日本东京和大阪的受访者进行的实验性调查收集的。在这里,两名youtube用户(一男一女)分别制作了京都一家京都料理餐厅的旅游宣传视频。受访者被分配到一个小组观看其中一个视频,在观看视频后,他们通过网络问卷回答有关youtube用户和他们访问旅游目的地的意图的问题。研究发现,相对于其他特征,所有群体的准社会关系对目的地重访意愿有显著的正向影响。但与PSR正相关的个人属性因youtuber和受访者的居住地而异。因此,在目的地营销中利用社交媒体网红的旅游视频营销策略需要根据网红的个人属性和目标居住地的特征进行微调。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Influencer attributes and characterizations on Tourists' intention to revisit destination in social media influencer marketing
Social media influencer marketing has recently received significant attention. However, this kind of social media influencer marketing has not been fully demonstrated in the context of tourism destination management/marketing. This study developed a research model based on the theory of persuasion, consisting of three influencer attributes and three characterizations as antecedents of revisit intention to destination. Data were collected through an experimental survey for respondents who live in Tokyo and Osaka in Japan. Here, two YouTubers (a man and a woman) created each tourism promotion video about one Kyoto cuisine restaurant in Kyoto. Respondents were assigned to a group to watch one of the videos, and after watching the video, they answered questions about the YouTuber and their intention to visit the tourist destination via a web questionnaire. The study found that PSR (Parasocial relationship) had a significantly positive impact on revisit intentions to destination relative to other characterizations on all groups. But the personal attributes positively related to PSR differed depending on the YouTubers and the respondents' place of residence. Therefore, tourism video marketing strategies utilizing social media influencers in destination marketing need to be fine-tuned based on the influencer's personal attributes, and characterizations considering the targets' place of residence.
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