在DMN中包含过程性能指标的过程实例查询语言

José Miguel Pérez-Álvarez, María Teresa Gómez López, L. Parody, R. M. Gasca
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引用次数: 14

摘要

公司越来越多地将商业业务流程管理系统(bpms)作为自动化日常流程的机制。这些bpms管理与流经模型的实例相关的信息(业务数据),并恢复与流程性能有关的信息(流程性能指标)。过程绩效指标(PPIs)倾向于用于检测预期行为的可能偏差,并通过改进过程的目标来帮助事后分析和重新设计。然而,就度量和检测派生的能力而言,ppi不仅很重要,而且还应该包括在决策点,以使业务流程更适应运行时的流程现实。在本文中,我们提出了一个完整的解决方案,该解决方案允许将ppi纳入决策任务,遵循决策模型和符号(DMN)标准,目的是丰富流程执行期间可以采取的决策。我们的建议首先包括DMN标准的决策规则语法的扩展,通过合并流程实例查询语言(Process Instance Query Language, PIQL)的定义和使用,该语言提供了与所涉及的ppi相关的实例的信息。为了实现这一目标,还开发了一个框架来支持流程实例查询表达式的丰富。该框架结合了一组成熟的技术,用于在运行时评估有关ppi的决策。作为说明,使用了一个真实的示例,由于在运行时合并了ppi,该示例的决策得到了改进。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Process Instance Query Language to Include Process Performance Indicators in DMN
Companies are increasingly incorporating commercial Business Process Management Systems (BPMSs) as mechanisms to automate their daily procedures. These BPMSs manage the information related to the instances that flow through the model (business data), and recover the information concerning the process performance (Process Performance Indicators). Process Performance Indicators (PPIs) tend to be used for the detection of possible deviations of expected behaviour, and help in the post-mortem analysis and redesign by improving the goals of the processes. However, not only are PPIs important in terms of their ability to measure and detect a derivation, but they should also be included at decision points to make the business processes more adaptable to the process reality at runtime. In this paper, we propose a complete solution that allows the incorporation of the PPIs into decision tasks, following the Decision Model and Notation (DMN) standard, with the aim of enriching the decisions that can be taken during the process execution. Our proposal firstly includes an extension of the decision rule grammar of the DMN standard, by incorporating the definition and the use of a Process Instance Query Language (PIQL) that offers information about the instances related to the PPIs involved. In order to achieve this objective, a framework has also been developed to support the enrichment of process instance query expressions (PIQEs). This framework combines a set of mature technologies to evaluate the decisions about PPIs at runtime. As an illustration a real sample has been used whose decisions are improved thanks to the incorporation of the PPIs at runtime.
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