软件工程中的工作场所歧视:我们今天的处境

Xin Zhao, Riley Young
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摘要

背景:工作场所内的歧视对员工产生了全面的负面影响,并在各个领域进行了研究,如挣工资的工作场所、医疗保健和社交媒体。然而,要更深入地了解软件工程中的工作场所歧视,还需要做大量的工作。目的:研究的目的是更深入地了解软件专业人员的工作场所歧视的原因、形式和影响,从而为减少工作场所歧视提供见解。方法:采用实证研究方法。我们从在线调查中收集了97份完整的回复,包括一系列开放式、封闭式和量表问题。结果:我们发现大多数歧视行为不止发生一次,并且大多数行为是由同事在日常工作中实施的,造成了负面的心理和身体影响。结语:本文了解了工作场所歧视的原因、形式和影响,并讨论了具体的建议,以帮助减少软件工程领域的工作场所歧视。摘要:职场歧视具有有害的影响:它使员工感到沮丧,降低士气,加剧劳动力市场的结构性不平等,并最终损害经济增长和活力。虽然反歧视法已经立法,呼吁更加公平和公平的工作环境,工作场所歧视是一个普遍存在的问题,在当今社会。尽管研究团体已经非常重视这个问题,但是在软件工程的工作场所歧视研究中仍然存在相当大的差距。为了填补这一空白,我们调查了具有不同人口统计背景的软件工程员工,了解他们在工作场所遭受歧视的原因、形式和影响。我们的研究表明,年龄、性别和种族是软件工程中经历或目睹工作场所歧视的因素。我们还发现,许多参与者选择“顺其自然”,而不是与同事或人力资源部门进行有效的沟通。最后,受访者就公司如何减少歧视和创造更积极的工作环境提供了反馈,描述了雇主可以采取的一些具体行动,以减少歧视,为每个软件专业人员创造一个更健康、公平和繁荣的工作场所。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Workplace Discrimination in Software Engineering: Where We Stand Today
Context: Discrimination within the workplace negatively impacts employees across the board and has been studied in various fields, such as wage-earning workplaces, healthcare, and social media. However, considerable work is still needed to gain a deeper understanding of workplace discrimination in Software Engineering. Objective: The research objective is to gain deeper insights into the causes, forms, and effects of workplace discrimination toward software professionals, thus providing insights to reduce workplace discrimination. Method: We applied an empirical investigation to reach our goal. We collected 97 complete responses from our online survey, including a set of open-ended, close-ended, and scale questions. Results: We found that most discriminatory actions happened more than one time, and most of the actions are carried out by colleagues in daily work, causing negative mental and physical effects. Conclusion: This paper provides an understanding of the causes, forms, and effects of workplace discrimination and discusses concrete suggestions to help reduce workplace discrimination in the software engineering field.General Abstract— Workplace discrimination has detrimental effects: it frustrates employees, diminishes morale, aggravates structural inequities in the labor market, and eventually hurts economic growth and dynamism. Although anti-discrimination laws have been legislated, calling for more fair and equitable working environments, workplace discrimination is a pervasive issue in today’s society. Although research communities have placed a strong emphasis on this issue, there are still considerable gaps in workplace discrimination research in software engineering. To fill this gap, we surveyed employees in software engineering with diverse demographic background about the causes, forms, and effects of their experiences with workplace discrimination. Our study reveals that age, gender, and race are contributing factors to experiencing or witnessing workplace discrimination in software engineering. We also found that many participants chose to "let it go" instead of engaging in effective communication with colleagues or Human Resources. Finally, respondents provided feedback on how companies can decrease discrimination and create a more positive work environment, describing several concrete actions employers can take to reduce discrimination and create a more healthy, equitable, and thriving workplace for every software professional.
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