{"title":"如何为IT云服务客户评估和定制服务价值","authors":"K. Ramaswami, A. Sailer","doi":"10.1109/SCC.2012.70","DOIUrl":null,"url":null,"abstract":"This article describes our novel methodology to ascertain the IT Cloud customer's perceived service value in terms of non-functional requirements and our experience applying this methodology to clients using a Virtual Desktop Service running on an IT Cloud.","PeriodicalId":178841,"journal":{"name":"2012 IEEE Ninth International Conference on Services Computing","volume":"18 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2012-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"How to Assess and Customize Service Value for IT Cloud Services Clients\",\"authors\":\"K. Ramaswami, A. Sailer\",\"doi\":\"10.1109/SCC.2012.70\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This article describes our novel methodology to ascertain the IT Cloud customer's perceived service value in terms of non-functional requirements and our experience applying this methodology to clients using a Virtual Desktop Service running on an IT Cloud.\",\"PeriodicalId\":178841,\"journal\":{\"name\":\"2012 IEEE Ninth International Conference on Services Computing\",\"volume\":\"18 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2012-06-24\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2012 IEEE Ninth International Conference on Services Computing\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/SCC.2012.70\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2012 IEEE Ninth International Conference on Services Computing","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/SCC.2012.70","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
How to Assess and Customize Service Value for IT Cloud Services Clients
This article describes our novel methodology to ascertain the IT Cloud customer's perceived service value in terms of non-functional requirements and our experience applying this methodology to clients using a Virtual Desktop Service running on an IT Cloud.
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