{"title":"以客户为导向的公司发展方针","authors":"Z. Gelmanova, O. Krivtsova","doi":"10.37904/metal.2019.770","DOIUrl":null,"url":null,"abstract":"The article reveals the contents of the concept of customer orientation. Based on the model McKinsey «7C» demonstrated different aspects of manifestation of customer focus. Presents the significant results of customer focus.","PeriodicalId":112449,"journal":{"name":"METAL 2019 Conference Proeedings","volume":"23 1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"CUSTOMER ORIENTED APPROACH FOR DEVELOPMENT OF THE COMPANY\",\"authors\":\"Z. Gelmanova, O. Krivtsova\",\"doi\":\"10.37904/metal.2019.770\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"The article reveals the contents of the concept of customer orientation. Based on the model McKinsey «7C» demonstrated different aspects of manifestation of customer focus. Presents the significant results of customer focus.\",\"PeriodicalId\":112449,\"journal\":{\"name\":\"METAL 2019 Conference Proeedings\",\"volume\":\"23 1 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1900-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"METAL 2019 Conference Proeedings\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.37904/metal.2019.770\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"METAL 2019 Conference Proeedings","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.37904/metal.2019.770","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
CUSTOMER ORIENTED APPROACH FOR DEVELOPMENT OF THE COMPANY
The article reveals the contents of the concept of customer orientation. Based on the model McKinsey «7C» demonstrated different aspects of manifestation of customer focus. Presents the significant results of customer focus.
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