信息系统评估基于Android的服务质量服务在Griya万隆贸易中心

D. Budiman, Agus Sugandi
{"title":"信息系统评估基于Android的服务质量服务在Griya万隆贸易中心","authors":"D. Budiman, Agus Sugandi","doi":"10.32627/INTERNAL.V3I1.98","DOIUrl":null,"url":null,"abstract":"Griya Bandung Trade Center is a branch of  YOGYA Group is a retail company with a format Supermaket and  Departement Store  which has served the people's needs for daily necessities. So Griya Bandung Trade Center must be able to provide satisfaction and make consumers become loyal to increase profits so that the company always maintains good relations with customers,  But the system that runs is still not good. Griya Bandung Trade Center cannot manage feedback data yet obtained because there is no media or place for consumers to express disappointment, complaints about the services provided, or other feedback. Using the android mobile application because the use of cellphones is increasing every time. Delivering feedback through mobile media is considered effective because it is mobile and easy to use. The system development method used is OOAD (Object Oriented Analisis Design) which is a software engineering approach of a system consisting of a group of interacting real-world objects.","PeriodicalId":421147,"journal":{"name":"INTERNAL (Information System Journal)","volume":"80 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2020-07-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Sistem Informasi Evaluasi Strategi Kualitas Layanan Berbasis Android di Griya Bandung Trade Center\",\"authors\":\"D. Budiman, Agus Sugandi\",\"doi\":\"10.32627/INTERNAL.V3I1.98\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Griya Bandung Trade Center is a branch of  YOGYA Group is a retail company with a format Supermaket and  Departement Store  which has served the people's needs for daily necessities. So Griya Bandung Trade Center must be able to provide satisfaction and make consumers become loyal to increase profits so that the company always maintains good relations with customers,  But the system that runs is still not good. Griya Bandung Trade Center cannot manage feedback data yet obtained because there is no media or place for consumers to express disappointment, complaints about the services provided, or other feedback. Using the android mobile application because the use of cellphones is increasing every time. Delivering feedback through mobile media is considered effective because it is mobile and easy to use. The system development method used is OOAD (Object Oriented Analisis Design) which is a software engineering approach of a system consisting of a group of interacting real-world objects.\",\"PeriodicalId\":421147,\"journal\":{\"name\":\"INTERNAL (Information System Journal)\",\"volume\":\"80 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2020-07-29\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"INTERNAL (Information System Journal)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.32627/INTERNAL.V3I1.98\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"INTERNAL (Information System Journal)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.32627/INTERNAL.V3I1.98","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0

摘要

格里亚万隆贸易中心是YOGYA集团旗下的一家集超市和百货为一体的零售公司,服务于人们对日用品的需求。所以格里亚万隆贸易中心必须能够提供满意,使消费者成为忠诚增加利润,使公司始终保持良好的客户关系,但运行的系统仍然不好。Griya万隆贸易中心无法管理尚未获得的反馈数据,因为没有媒体或地方让消费者表达失望、对所提供服务的投诉或其他反馈。使用android移动应用程序,因为手机的使用每次都在增加。通过移动媒体传递反馈被认为是有效的,因为它是移动的,易于使用。使用的系统开发方法是OOAD(面向对象分析设计),这是一种由一组相互作用的现实世界对象组成的系统的软件工程方法。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Sistem Informasi Evaluasi Strategi Kualitas Layanan Berbasis Android di Griya Bandung Trade Center
Griya Bandung Trade Center is a branch of  YOGYA Group is a retail company with a format Supermaket and  Departement Store  which has served the people's needs for daily necessities. So Griya Bandung Trade Center must be able to provide satisfaction and make consumers become loyal to increase profits so that the company always maintains good relations with customers,  But the system that runs is still not good. Griya Bandung Trade Center cannot manage feedback data yet obtained because there is no media or place for consumers to express disappointment, complaints about the services provided, or other feedback. Using the android mobile application because the use of cellphones is increasing every time. Delivering feedback through mobile media is considered effective because it is mobile and easy to use. The system development method used is OOAD (Object Oriented Analisis Design) which is a software engineering approach of a system consisting of a group of interacting real-world objects.
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:604180095
Book学术官方微信