Z世代社交媒体网红与品牌忠诚度:购买意愿的中介作用

Puput Alvhyona Pinto, E. Paramita
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引用次数: 5

摘要

网红营销已经成为一种推广产品或品牌的新方法。营销人员认为,适当地实施网红营销可以形成客户对产品或品牌的积极看法,从而提高客户对品牌的忠诚度。本研究旨在以购买意愿为中介变量,探讨影响者对Z世代品牌忠诚度的影响。Z世代是非常接近科技的一代人,他们的大部分时间都花在玩社交媒体上。通过期待一个接近并容易接近Z世代的营销策略,可以以较低的成本创造购买意愿和忠诚度。人口是印度尼西亚的Instagram用户。本研究采用目的性抽样,抽取200个样本。本研究采用通径分析和Sobel检验来检验间接效应。在进行路径分析之前,首先进行信度、效度和经典假设检验,以确定获得的数据是否适合进一步分析。研究结果表明,社交媒体影响者能够影响Z世代品牌忠诚度,购买意愿能够中介社交媒体影响者和Z世代品牌忠诚度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Social media influencer and brand loyalty on generation Z: the mediating effect of purchase intention
Influencer marketing has become a new method of promoting a product or brand. The marketers believe that implementing influencer marketing appropriately may form a positive customer view of a product or brand so it can bring customers loyalty on the brand. This study aims to investigate the effect of influencers on brand loyalty of Generation Z with purchase intention as a mediating variable. Generation Z is a generation that is very close to technology even most of their life is spent to playing with social media. By expecting a marketing strategy that is close and easily accessible to generation Z, can create purchase intentions and loyalty at lower cost. The population is the Instagram users in Indonesia. Purposive sampling was used in this study by taking 200 samples. This research was conducted using path analysis and Sobel test to see the indirect effect. Before the path analysis is carried out, the reliability, validity and classical assumption tests are carried out first to see if the data obtained is appropriate for further analysis.  The result show that social media influencers can influence generation Z brand loyalty and purchase intentions are able to mediate social media influencers and generation Z brand loyalty.
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