{"title":"全面质量管理与电子商务绩效的关系","authors":"Raya Muslim Sadik","doi":"10.30534/ijacst/2018/01762018","DOIUrl":null,"url":null,"abstract":"Total quality management is the assurance of quality in the respective field and e-commerce is the buying and selling online. Online sites should and have implemented quality tools that results in better productivity and customer satisfaction. E-commerce is the most frequently used term in many companies because it assures quality control and quality assurance. Quality is controlled and assured by implementation of quality management. When a company launches their online site, the main goal is to assure their quality, to promote their products, to increase the sales and make happy and loyal customers","PeriodicalId":294118,"journal":{"name":"International Journal of Advances in Computer Science and Technology","volume":"41 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2018-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Relation between Total Quality Management and the Performance of E-commerce\",\"authors\":\"Raya Muslim Sadik\",\"doi\":\"10.30534/ijacst/2018/01762018\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Total quality management is the assurance of quality in the respective field and e-commerce is the buying and selling online. Online sites should and have implemented quality tools that results in better productivity and customer satisfaction. E-commerce is the most frequently used term in many companies because it assures quality control and quality assurance. Quality is controlled and assured by implementation of quality management. When a company launches their online site, the main goal is to assure their quality, to promote their products, to increase the sales and make happy and loyal customers\",\"PeriodicalId\":294118,\"journal\":{\"name\":\"International Journal of Advances in Computer Science and Technology\",\"volume\":\"41 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2018-06-30\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"International Journal of Advances in Computer Science and Technology\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.30534/ijacst/2018/01762018\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Advances in Computer Science and Technology","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.30534/ijacst/2018/01762018","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Relation between Total Quality Management and the Performance of E-commerce
Total quality management is the assurance of quality in the respective field and e-commerce is the buying and selling online. Online sites should and have implemented quality tools that results in better productivity and customer satisfaction. E-commerce is the most frequently used term in many companies because it assures quality control and quality assurance. Quality is controlled and assured by implementation of quality management. When a company launches their online site, the main goal is to assure their quality, to promote their products, to increase the sales and make happy and loyal customers
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