探讨影响学术社交网站持续使用意愿的因素

Zhiwei Yang, Qingshan Zhou, Dickson K. W. Chiu, Yuqi Wang
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引用次数: 21

摘要

学术社交网站(academic social network site, ASNS)是社交媒体时代的一种新型学术服务形式,由于ASNS的兴起不久,对其用户行为的研究对学术图书馆员具有重要意义。本研究探讨了自主网络服务提供者持续使用意愿的影响因素。设计/方法/方法对中国学术界进行问卷调查,收集了361份问卷,采用结构方程模型进行分析,问卷涉及满意度、持续使用意向、期望确认、感知有用性(PU)、社会认同、参考网络规模和感知交互性(PI)。满意度、期望确认、PU、参照网络规模、社会认同和PI对持续使用意愿有显著影响。满意度是期望确认、PU、参照网络规模、社会认同等影响因素对持续使用意愿影响的中介变量。期望确认和参考网络规模是两个内生变量,可以解释和预测网络服务提供者的持续使用意愿。原创性/价值现有的研究没有有意识地区分采用、使用和持续使用,只有很少的研究进行了实证研究。此外,尽管ASNS在中国广泛使用,但中国学者的研究很少,因为现有的研究主要集中在英国、美国和印度的用户。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Exploring the factors influencing continuous usage intention of academic social network sites
PurposeAcademic social network site (ASNS) is a new form of academic service in the social media age, and the study of ASNS user behavior is of great significance to academic librarians due to its recent popularity. This research explores the influencing factors of the continuous usage intention of ASNSs.Design/methodology/approachA survey of academics in China was conducted, and 361 responses were collected and analyzed with a structural equation model, which involves satisfaction, continuous usage intention, expectation confirmation, perceived usefulness (PU), social identity, referent network size and perceived interactivity (PI).FindingsSatisfaction, expectation confirmation, PU, referent network size, social identity and PI significantly impact continuous usage intention. Satisfaction is a mediating variable by which expectation confirmation, PU, referent network size, social identity and other influencing factors affect continuous usage intention. Expectation confirmation and referent network size are two endogenous variables that can explain and predict the continuous usage intention of ASNSs.Originality/valueExisting research does not consciously distinguish between adoption, use and continuous use, and only scant studies have conducted empirical research. Further, despite the widespread ASNS usage in China, Chinese scholars' studies are few, as existing studies have mainly focused on users of the UK, the US and India.
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