与Alexa虚拟助手互动的话语分析显示性别偏见的再现

C. B. Oliveira, M. Amaral
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引用次数: 0

摘要

虚拟助手无处不在,大多数这些人工制品默认都有女性的名字和声音。本文参考Science, Technology and Society (STS)研究,运用法语discourse Analysis方法,分析Alexa虚拟助手话语中性别偏见的再现。通过与Alexa的互动,并将其回应与之前的调查结果进行比较,我们确定了这种演讲中的话语和意识形态形态,旨在找到刻板印象模式。通过识别话语中无意识的性别偏见,接近人机交互,本研究展示了充满偏见的父权文化如何在技术调解中呈现自己。通过分析助理对与性别相关的互动的回答,可以开发一种意识,以帮助制定技术解决方案策略,调整这种体验,创造一个更少有害和更具包容性的设计
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A Discourse Analysis of Interactions with Alexa Virtual Assistant Showing Reproductions of Gender Bias
Virtual assistants are everywhere, and most of these artifacts come by default with a female name and voice. This article refers to Science, Technology and Society (STS) studies to analyze the reproduction of gender bias in the discourse of Alexa virtual assistant, making use of the French Discourse Analysis method. From the interaction with Alexa and comparison of its responses with those found in previous surveys, it is identified the discursive and ideological formations in such speech, aiming to find stereotypic patterns. By working on the identification of unconscious gender biases in the discourse, approaching HumanComputer Interaction, this study presents how the prejudice-laden patriarchal culture presents itself in mediation with technology. By analyzing the assistant’s answers to genderrelated interactions, an awareness can be developed to help with a strategy of technological solutions that adjust this experience and create a less harmful and more inclusive design
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