集体解决问题:如果我们能拯救地球,会怎么做?

S. Regoczei, M. Havas
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引用次数: 0

摘要

将某事定性为问题会使我们以解决问题的方式来处理问题。此外,虽然个人可能会有所作为,但像拯救地球这样的大规模任务需要集体解决问题的配置。沟通、合作、共同愿景和谈判带来了新的复杂性和意想不到的新现象。如果选择小组成员提供不同的观点,如果他们相互尊重并愿意合作,那么意想不到的新现象可能是非常有价值的。群体可能不仅包括个人和角色,还包括抽象的代理人,如具有自己的一套文化、价值观和权力利益的公司或民族单位。环境、政治、商业和家庭问题是必须在群体背景下解决的典型问题。我们有一个14人的班级,他们在小组解决问题。我们对这个自我导向、自我组织的群体的主要观察是,他们很容易偏离轨道,缺乏坚持解决问题的最初任务的动力。团队的自我维护活动花费了大量精力。这种行为与生态系统中顶极群落的状态相似。在自我维持和生产产出之间取得平衡是一个管理问题。在一个自我组织、自我维护和自我管理的群体中,可能不存在这个问题的最佳解决方案。解决问题过程的净输出不一定是一个解决方案,而是一个思维更好的问题解决者。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Group problem solving: if we could save the Earth, how would that be done?
Characterizing something as a problem commits us to coping with the problem in a problem-solving mode. Furthermore, while individuals might make a difference, a large-scale task such a saving the Earth would call for a group problem-solving configuration. Communication, cooperation, shared vision and negotiation introduce new complexity and often unanticipated emerging phenomena. If group members are selected to provide divergent views and if they respect each other and are willing to co-operate, the unanticipated emerging phenomena are likely to be extremely valuable. Groups may include not only individuals and roles, but also abstract agents such as corporations or ethnic units with their own set of cultures, values, and power interests. Environmental, political, commercial and family problems are typical of those that have to be addressed in a group context. We had a class of 14 students engaged in group problem-solving. Our main observation of this self-directed, self-organizing group was that they easily got side-tracked and they lacked the motivation to stick to the original task of problem solving. A good deal of effort went into group self-maintenance activities. This behavior parallels the state of climax communities in an ecosystem. Striking a balance between effort spent on self-maintenance and productive output is a managerial problem. Optimal solutions to this problem may not exist in a self-organizing, self-maintaining and self-managing group. The net output of the problem-solving process may not necessarily be a solution but rather a better-thinking problem-solver.
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