{"title":"基于在线评论的消费者购买意愿影响因素研究:大数据架构","authors":"Jing Li, Yadong Li, Yanliang Zhang","doi":"10.1145/3364335.3364336","DOIUrl":null,"url":null,"abstract":"Under the background of the volume of online stores with original brand increasing, the influencing factors of online consumers' purchase intention have been paid more and more attention. This paper collected online reviews for empirical analysis by constructing a big data mining framework based on chameleon clustering algorithm, and obtained hotspots about online reviews. Analytic hierarchy process is used to calculate the weights of factor. The results show that online reviews hotspots have several different degrees of impact on consumers' purchase intention. Among them, product style and material quality have the greatest impact on consumers' purchase intention, while logistics and customer service attitude, as health factors to stimulate consumers' purchase, although they can only maintain existing customers, they cannot increase the sales of product significantly.","PeriodicalId":403515,"journal":{"name":"Proceedings of the 5th International Conference on Industrial and Business Engineering","volume":"79 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Research on the Impact Factors of Consumer' Purchasing Intention Based on Online Reviews: A Big Data Architecture\",\"authors\":\"Jing Li, Yadong Li, Yanliang Zhang\",\"doi\":\"10.1145/3364335.3364336\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Under the background of the volume of online stores with original brand increasing, the influencing factors of online consumers' purchase intention have been paid more and more attention. This paper collected online reviews for empirical analysis by constructing a big data mining framework based on chameleon clustering algorithm, and obtained hotspots about online reviews. Analytic hierarchy process is used to calculate the weights of factor. The results show that online reviews hotspots have several different degrees of impact on consumers' purchase intention. Among them, product style and material quality have the greatest impact on consumers' purchase intention, while logistics and customer service attitude, as health factors to stimulate consumers' purchase, although they can only maintain existing customers, they cannot increase the sales of product significantly.\",\"PeriodicalId\":403515,\"journal\":{\"name\":\"Proceedings of the 5th International Conference on Industrial and Business Engineering\",\"volume\":\"79 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2019-09-27\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Proceedings of the 5th International Conference on Industrial and Business Engineering\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/3364335.3364336\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 5th International Conference on Industrial and Business Engineering","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3364335.3364336","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Research on the Impact Factors of Consumer' Purchasing Intention Based on Online Reviews: A Big Data Architecture
Under the background of the volume of online stores with original brand increasing, the influencing factors of online consumers' purchase intention have been paid more and more attention. This paper collected online reviews for empirical analysis by constructing a big data mining framework based on chameleon clustering algorithm, and obtained hotspots about online reviews. Analytic hierarchy process is used to calculate the weights of factor. The results show that online reviews hotspots have several different degrees of impact on consumers' purchase intention. Among them, product style and material quality have the greatest impact on consumers' purchase intention, while logistics and customer service attitude, as health factors to stimulate consumers' purchase, although they can only maintain existing customers, they cannot increase the sales of product significantly.