{"title":"菲律宾州立大学和学院选定官员之间的冲突管理","authors":"Ronald Allan S. Mabunga, M. E. M. Mabunga","doi":"10.17509/MIMBARDIK.V4I1.16967","DOIUrl":null,"url":null,"abstract":"ABSTRACT: The study concerns on dominant conflict management approach of officials of selected SUCs (State Universities and Colleges) in the Philippines. Related studies and literature on the importance of systems approach in organizational analysis along with theories and practices on the role of culture in conflict analysis and resolution along with the principles and theories in negotiation and conflict management system design are presented and utilized as the research theoretical framework. Kenneth W. Thomas Ralph H. Kilmann (2017)’s conflict behavior survey instrument was also used. The results show that the dominant conflict management style of officials from the selected SUCs in the Philippines is that of “collaborator”. The respondents open to other conflict management styles in responding to conflicts, including compromiser, accommodator, controller, and avoider. While the sex and administrative positions of the respondents (university officials) do not have any statistical significant difference in their preference of conflict management styles. So, more than majority of the respondents are using several conflict management styles as they address interpersonal conflicts in various contexts.KEY WORD: Conflict Management Style; University Officials; Interpersonal Conflicts. ABSTRAKSI: “Manajemen Konflik diantara para Pejabat Terpilih pada Universitas dan Perguruan Tinggi Negeri di Filipina”. Studi ini mengenai pendekatan manajemen konflik yang dominan dari para pejabat SUCs (Universitas dan Perguruan Tinggi Negeri) tertentu di Filipina. Terkait dengan studi dan literatur tentang pentingnya pendekatan sistem dalam analisis organisasi bersama dengan teori dan praksis tentang peran budaya dalam analisis dan resolusi konflik bersama dengan prinsip-prinsip dan teori dalam negosiasi dan desain sistem manajemen konflik disajikan dan digunakan sebagai kerangka teori penelitian. Instrumen survei perilaku konflik dari Kenneth W. Thomas Ralph H. Kilmann (2017) juga digunakan. Hasil kajian menunjukan bahwa gaya manajemen konflik dari pejabat yang dominan dalam SUC terpilih di Filipina adalah \"kolaborator\". Responden terbuka terhadap gaya manajemen konflik lainnya dalam menanggapi konflik, termasuk kompromi, akomodator, pengontrol, dan penghindar. Manakala jenis kelamin dan posisi administratif responden (pejabat universitas) tidak memiliki perbedaan statistik yang signifikan dalam preferensi mereka terhadap gaya manajemen konflik. Jadi, lebih dari mayoritas responden menggunakan beberapa gaya manajemen konflik ketika mereka menangani konflik interpersonal dalam berbagai konteks.KATA KUNCI: Gaya Manajemen Konflik; Pejabat Universitas; Konflik Antarpribadi. About the Authors: Ronald Allan S. Mabunga, Ph.D. is a Director, Center for Planning Quality Assurance PNU (Philippine Normal University), Taft Avenue, Manila 1000, the Philippines. Maria Eljie M. Mabunga, M.A. is a Professor in Peace Education at the PNU, Taft Avenue, Manila 1000, the Philippines. For academic interests, the authors are able to be contacted via e-mails address at: mabunga.ras@pnu.edu.ph and mabunga@gmail.com Suggested Citation: Mabunga, Ronald Allan S. Maria Eljie M. Mabunga. (2019). “Conflict Management among Selected Officials of State Universities and Colleges in the Philippines” in MIMBAR PENDIDIKAN: Jurnal Indonesia untuk Kajian Pendidikan, Volume 4(1), Maret, pp.1-20. Bandung, Indonesia: UPI [Indonesia University of Education] Press, ISSN 2527-3868 (print) and 2503-457X (online). Article Timeline: Accepted (October 28, 2018); Revised (December 27, 2018); and Published (March 30, 2019).","PeriodicalId":125564,"journal":{"name":"MIMBAR PENDIDIKAN","volume":"43 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":"{\"title\":\"Conflict Management among Selected Officials of State Universities and Colleges in the Philippines\",\"authors\":\"Ronald Allan S. Mabunga, M. E. M. Mabunga\",\"doi\":\"10.17509/MIMBARDIK.V4I1.16967\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"ABSTRACT: The study concerns on dominant conflict management approach of officials of selected SUCs (State Universities and Colleges) in the Philippines. Related studies and literature on the importance of systems approach in organizational analysis along with theories and practices on the role of culture in conflict analysis and resolution along with the principles and theories in negotiation and conflict management system design are presented and utilized as the research theoretical framework. Kenneth W. Thomas Ralph H. Kilmann (2017)’s conflict behavior survey instrument was also used. The results show that the dominant conflict management style of officials from the selected SUCs in the Philippines is that of “collaborator”. The respondents open to other conflict management styles in responding to conflicts, including compromiser, accommodator, controller, and avoider. While the sex and administrative positions of the respondents (university officials) do not have any statistical significant difference in their preference of conflict management styles. So, more than majority of the respondents are using several conflict management styles as they address interpersonal conflicts in various contexts.KEY WORD: Conflict Management Style; University Officials; Interpersonal Conflicts. ABSTRAKSI: “Manajemen Konflik diantara para Pejabat Terpilih pada Universitas dan Perguruan Tinggi Negeri di Filipina”. Studi ini mengenai pendekatan manajemen konflik yang dominan dari para pejabat SUCs (Universitas dan Perguruan Tinggi Negeri) tertentu di Filipina. Terkait dengan studi dan literatur tentang pentingnya pendekatan sistem dalam analisis organisasi bersama dengan teori dan praksis tentang peran budaya dalam analisis dan resolusi konflik bersama dengan prinsip-prinsip dan teori dalam negosiasi dan desain sistem manajemen konflik disajikan dan digunakan sebagai kerangka teori penelitian. Instrumen survei perilaku konflik dari Kenneth W. Thomas Ralph H. Kilmann (2017) juga digunakan. Hasil kajian menunjukan bahwa gaya manajemen konflik dari pejabat yang dominan dalam SUC terpilih di Filipina adalah \\\"kolaborator\\\". Responden terbuka terhadap gaya manajemen konflik lainnya dalam menanggapi konflik, termasuk kompromi, akomodator, pengontrol, dan penghindar. Manakala jenis kelamin dan posisi administratif responden (pejabat universitas) tidak memiliki perbedaan statistik yang signifikan dalam preferensi mereka terhadap gaya manajemen konflik. Jadi, lebih dari mayoritas responden menggunakan beberapa gaya manajemen konflik ketika mereka menangani konflik interpersonal dalam berbagai konteks.KATA KUNCI: Gaya Manajemen Konflik; Pejabat Universitas; Konflik Antarpribadi. About the Authors: Ronald Allan S. Mabunga, Ph.D. is a Director, Center for Planning Quality Assurance PNU (Philippine Normal University), Taft Avenue, Manila 1000, the Philippines. Maria Eljie M. Mabunga, M.A. is a Professor in Peace Education at the PNU, Taft Avenue, Manila 1000, the Philippines. For academic interests, the authors are able to be contacted via e-mails address at: mabunga.ras@pnu.edu.ph and mabunga@gmail.com Suggested Citation: Mabunga, Ronald Allan S. Maria Eljie M. Mabunga. (2019). “Conflict Management among Selected Officials of State Universities and Colleges in the Philippines” in MIMBAR PENDIDIKAN: Jurnal Indonesia untuk Kajian Pendidikan, Volume 4(1), Maret, pp.1-20. Bandung, Indonesia: UPI [Indonesia University of Education] Press, ISSN 2527-3868 (print) and 2503-457X (online). Article Timeline: Accepted (October 28, 2018); Revised (December 27, 2018); and Published (March 30, 2019).\",\"PeriodicalId\":125564,\"journal\":{\"name\":\"MIMBAR PENDIDIKAN\",\"volume\":\"43 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2019-05-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"2\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"MIMBAR PENDIDIKAN\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.17509/MIMBARDIK.V4I1.16967\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"MIMBAR PENDIDIKAN","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.17509/MIMBARDIK.V4I1.16967","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 2
摘要
摘要:本研究关注的是菲律宾一些州立大学和学院官员的主导冲突管理方法。介绍了系统方法在组织分析中的重要性的相关研究和文献,以及文化在冲突分析和解决中的作用的理论和实践,以及谈判和冲突管理系统设计的原则和理论,并将其作为研究的理论框架。还使用了Kenneth W. Thomas Ralph H. Kilmann(2017)的冲突行为调查工具。结果表明,菲律宾所选suc官员的主要冲突管理风格是“合作者”。在应对冲突时,受访者对其他冲突管理风格持开放态度,包括妥协者、调和者、控制者和回避者。而被调查者的性别和行政职位(大学官员)对冲突管理方式的偏好没有统计学上的显著差异。因此,超过大多数的受访者在处理各种情况下的人际冲突时使用了几种冲突管理风格。关键词:冲突管理风格;大学官员;人际冲突。摘要:《菲律宾国立大学管理学院》。在菲律宾国立大学(Universitas dan perguran Tinggi Negeri)学习管理课程。中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:中文翻译为:Kenneth W. Thomas Ralph H. Kilmann (2017) juga digunakan。Hasil kajian menunjukan bahwa gaya管理konflik dari pejabat yang dominan dalam(菲律宾语),菲律宾语adalah“合作者”。响应terbuka terhadap gaya management konflik lainnya dalam menanggapi konflik, termasuk kompromi, akomodator, pengcontrol, dan penghindar。Manakala jenis kelamin dan posisi administrative respondens (pejabat universitas),在统计上具有重要意义。Jadi, lebih dari mayoritas响应menggunakan beberapa gaya管理konflik ketika mereka menangani konflik人际关系dalam berbagai konteks。KATA KUNCI: Gaya Manajemen Konflik;Pejabat意大利;Konflik Antarpribadi。作者简介:Ronald Allan S. Mabunga,博士,菲律宾师范大学规划质量保证中心主任,菲律宾马尼拉塔夫脱大道。Maria Eljie M. Mabunga,文学硕士,菲律宾马尼拉塔夫脱大街PNU和平教育教授。对于学术兴趣,作者可以通过电子邮件联系:mabunga.ras@pnu.edu.ph和mabunga@gmail.com建议引用:Mabunga, Ronald Allan S. Maria Eljie M. Mabunga。(2019)。“菲律宾州立大学和学院选任官员的冲突管理”,载于《印尼学术期刊》,第4卷第1期,第1-20页。印度尼西亚万隆:UPI[印度尼西亚教育大学]出版社,ISSN 2527-3868(印刷)和2503-457X(在线)。文章时间:录用(2018年10月28日);修订(2018年12月27日);并发布(2019年3月30日)。
Conflict Management among Selected Officials of State Universities and Colleges in the Philippines
ABSTRACT: The study concerns on dominant conflict management approach of officials of selected SUCs (State Universities and Colleges) in the Philippines. Related studies and literature on the importance of systems approach in organizational analysis along with theories and practices on the role of culture in conflict analysis and resolution along with the principles and theories in negotiation and conflict management system design are presented and utilized as the research theoretical framework. Kenneth W. Thomas Ralph H. Kilmann (2017)’s conflict behavior survey instrument was also used. The results show that the dominant conflict management style of officials from the selected SUCs in the Philippines is that of “collaborator”. The respondents open to other conflict management styles in responding to conflicts, including compromiser, accommodator, controller, and avoider. While the sex and administrative positions of the respondents (university officials) do not have any statistical significant difference in their preference of conflict management styles. So, more than majority of the respondents are using several conflict management styles as they address interpersonal conflicts in various contexts.KEY WORD: Conflict Management Style; University Officials; Interpersonal Conflicts. ABSTRAKSI: “Manajemen Konflik diantara para Pejabat Terpilih pada Universitas dan Perguruan Tinggi Negeri di Filipina”. Studi ini mengenai pendekatan manajemen konflik yang dominan dari para pejabat SUCs (Universitas dan Perguruan Tinggi Negeri) tertentu di Filipina. Terkait dengan studi dan literatur tentang pentingnya pendekatan sistem dalam analisis organisasi bersama dengan teori dan praksis tentang peran budaya dalam analisis dan resolusi konflik bersama dengan prinsip-prinsip dan teori dalam negosiasi dan desain sistem manajemen konflik disajikan dan digunakan sebagai kerangka teori penelitian. Instrumen survei perilaku konflik dari Kenneth W. Thomas Ralph H. Kilmann (2017) juga digunakan. Hasil kajian menunjukan bahwa gaya manajemen konflik dari pejabat yang dominan dalam SUC terpilih di Filipina adalah "kolaborator". Responden terbuka terhadap gaya manajemen konflik lainnya dalam menanggapi konflik, termasuk kompromi, akomodator, pengontrol, dan penghindar. Manakala jenis kelamin dan posisi administratif responden (pejabat universitas) tidak memiliki perbedaan statistik yang signifikan dalam preferensi mereka terhadap gaya manajemen konflik. Jadi, lebih dari mayoritas responden menggunakan beberapa gaya manajemen konflik ketika mereka menangani konflik interpersonal dalam berbagai konteks.KATA KUNCI: Gaya Manajemen Konflik; Pejabat Universitas; Konflik Antarpribadi. About the Authors: Ronald Allan S. Mabunga, Ph.D. is a Director, Center for Planning Quality Assurance PNU (Philippine Normal University), Taft Avenue, Manila 1000, the Philippines. Maria Eljie M. Mabunga, M.A. is a Professor in Peace Education at the PNU, Taft Avenue, Manila 1000, the Philippines. For academic interests, the authors are able to be contacted via e-mails address at: mabunga.ras@pnu.edu.ph and mabunga@gmail.com Suggested Citation: Mabunga, Ronald Allan S. Maria Eljie M. Mabunga. (2019). “Conflict Management among Selected Officials of State Universities and Colleges in the Philippines” in MIMBAR PENDIDIKAN: Jurnal Indonesia untuk Kajian Pendidikan, Volume 4(1), Maret, pp.1-20. Bandung, Indonesia: UPI [Indonesia University of Education] Press, ISSN 2527-3868 (print) and 2503-457X (online). Article Timeline: Accepted (October 28, 2018); Revised (December 27, 2018); and Published (March 30, 2019).