基于SMS的报告系统中的用户错误

Proceedings of the Seventh International Conference on Information and Communication Technologies and Development Pub Date : 2015-05-15 DOI:10.1145/2737856.2737877

Fahad Pervaiz, Trevor Perrier, Sompasong Phongphila, Richard J. Anderson

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引用次数: 2

摘要

本说明介绍了在巴基斯坦和老挝使用SMS作为数据收集渠道的两个大型数据报告项目的数据。这些项目有几个主要特点:(1)使用卫生工作者的个人移动电话进行数据报告;(2)得到卫生部的支持;(3)计划将其扩展到国家或省的每个卫生设施;(4)卫生系统外围的信息通信技术普及率较低。这两个项目目前正处于向更多卫生设施推广的阶段。本文的目的是通过查看提交的SMS消息中的内容和错误，帮助理解部署早期阶段面临的挑战。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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User errors in SMS based reporting systems

This note presents data from two large-scale data reporting projects in Pakistan and Laos using SMS as a channel of data collection. These projects share several major features: (1) the use of health workers personal mobile phones for data reporting (2) support from the Ministry of Health (3) planned expansion to every health facility in the country or province and (4) low ICT penetration at the periphery of the health system. Both projects are currently at the stage of rolling out to additional health facilities. The purpose of this note is to help understand the challenges faced in the early stages of the deployment by reviewing the content and errors in submitted SMS messages.

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Proceedings of the Seventh International Conference on Information and Communication Technologies and Development

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