Favian Muhammad Gaus, Adhi Prasetio
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引用次数: 0

摘要

本研究旨在找出Shopee和Tokopedia电子商务品牌的股权比较,品牌资产本身有四个维度,包括品牌联想、感知质量、品牌忠诚度和品牌意识。本研究采用定量的方法,本研究的数据收集采用问卷调查的抽样目的法,通过抽取样本截获100名受访者。数据分析技术使用描述性分析和惠特尼曼测试数据使用IBM 26 SPSS统计。根据已经进行的研究结果,可以得出结论,Tokopedia和Shopee的品牌资产在商店优于品牌忠诚度维度的维度上存在差异,而Shopee本身在Tokopedia的品牌意识、品牌联想和感知质量维度上更高。Tokopedia可以通过使用他们的社交媒体进行促销,提供有关他们的应用程序的教育,以及使用有影响力的人来促进对Tokopedia应用程序的推广,而对于商店自己来说,他们可以向长期使用他们应用程序的会员赠送礼物,从而增加这三个维度。关键词:品牌资产、品牌意识、品牌联想、品牌忠诚、感知质量。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Analisis Perbandingan Brand Equity Jual Beli Online pada Aplikasi Tokopedia dan Shopee di Kota Bandung
This study aims to find out the equity comparison of Shopee and Tokopedia e-commerce brands, brand equity itself has four dimensions including Brand Asosciation, Perceived Quality, Brand Loyalty and Brand Awareness. This study uses a quantitative method, data collection in this study using questionnaire Sampling Purposive Method by taking samples intercepted by 100 respondents. Data Analysis Techniques using descriptive analysis and Whitney Man Test data using IBM 26 SPSS Statistics. Based on the results of the research that has been carried out, it can be concluded that there are differences in the brand equity of Tokopedia and Shopee based on the dimensions where the store is superior to the Brand Loyalty dimension, while the Shopee itself is higher in terms of the dimensions of Brand Awareness, Brand Association and Perceived Quality from the Tokopedia. Tokopedia can increase these three dimensions by doing promotions using their social media, providing education about their applicationand also using influencers to facilitate promotion about the Tokopedia application while for shopees themselves, they can give gifts to memberships who have long transacted in their application.   Keywords: Brand Equity, Brand Awareness, Brand Association, Brand Loyalty, Perceived Quality.
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