{"title":"酒店企业质量控制:机制、模式、途径","authors":"A. Konkina, I. Suvorova","doi":"10.33920/igt-2-2210-06","DOIUrl":null,"url":null,"abstract":"The methodological aspects of the functioning of the service quality control system at the hotel business have been analyzed. Proposals have been developed for the formation of structural components of quality management of hotel services on the basis of a systematic integrated approach.","PeriodicalId":394622,"journal":{"name":"Gostinichnoe delo (Hotel Business)","volume":"7 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2022-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Quality control of a hotel enterprise: mechanisms, models, approaches\",\"authors\":\"A. Konkina, I. Suvorova\",\"doi\":\"10.33920/igt-2-2210-06\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"The methodological aspects of the functioning of the service quality control system at the hotel business have been analyzed. Proposals have been developed for the formation of structural components of quality management of hotel services on the basis of a systematic integrated approach.\",\"PeriodicalId\":394622,\"journal\":{\"name\":\"Gostinichnoe delo (Hotel Business)\",\"volume\":\"7 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2022-10-30\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Gostinichnoe delo (Hotel Business)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.33920/igt-2-2210-06\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Gostinichnoe delo (Hotel Business)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.33920/igt-2-2210-06","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Quality control of a hotel enterprise: mechanisms, models, approaches
The methodological aspects of the functioning of the service quality control system at the hotel business have been analyzed. Proposals have been developed for the formation of structural components of quality management of hotel services on the basis of a systematic integrated approach.