评估知识管理实施的结构框架

Thanakorn Sornkaew, W. Pan-in
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引用次数: 0

摘要

本文提出了一个评估知识管理实施的结构框架,为从业者提供了一个在商业环境中制度化和衡量知识管理的工具。该框架由6个要素(原则、战略、结构、技术、伙伴关系和知识文化)、一些组件和度量指标组成。然后,我们将该框架应用于化妆品制造商的知识管理评估指标。结果表明,该框架可用于分析其优点、缺点和需要改进的地方。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A Structural Framework for Assessing Knowledge Management Implementation
This paper presents a structural framework for assessing knowledge management implementation that supply practitioners with an instrument for institutionalizing and measuring knowledge management in business environments. The framework consists of 6 factors (Principle, Strategy, Structure, Technology, Partnership, and Knowledge Culture), some components, and measurement metrics. Then we applied the framework to the cosmetic manufacturer metrics for knowledge management assessment. As results, the framework can be used for analyzing strength, weakness, and some important points for improvement.
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