颠覆时代创新适应性官僚体系的评价——以南苏拉威西省驾车直通服务税收支付为例

G. Susanti
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引用次数: 0

摘要

适应性官僚机构将能够产生有效和高效的创新,以实现颠覆时代的目标。创新就此诞生。创新本质上需要部门政策、国家-地区政策和创新治理体系的一致性,如果各个部门的政策是局部的、碎片化的、不一致的,甚至相互矛盾的,那么创新就不会有效。本研究旨在评估创新作为一种适应性官僚制的形式。通过对南苏拉威西省在纳税过程中实施得来速服务的案例研究。本研究采用定性方法。数据源包括主要数据和次要数据。数据收集包括观察、深入访谈和记录。使用的研究数据分析是交互式分析,包括数据收集、数据简化、数据呈现和得出结论。研究结果表明,驱动式服务创新是南苏拉威西省政府应对数字颠覆时代的适应性官僚主义的一种表现。然而,这些创新需要发展,以便能够响应不断变化的公众需求。提高适应性科层制的质量,使其能够更好地开展创新,并对实施的创新进行定期评估,是非常重要的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Evaluation of Innovation Adaptive Bureaucracy in Disruption Era: A Case Study of Drive Thru Services in Tax Payments in South Sulawesi Province
An adaptive bureaucracy will be able to produce effective and efficient innovations in order to achieve goals in the era of disruption. Innovation is born. Innovation, which essentially requires coherence of sectoral policies, national-regional policies, and innovation governance systems, will not be effective if the policies of various sectors are partial, fragmented, inconsistent and even contradict one another. This study aims to evaluate innovation as a form of adaptive bureaucracy. through a case study of the implementation of Drive Thru services in the tax payment process in South Sulawesi Province. This study uses a qualitative approach. Data sources include primary and secondary data. Data collection includes observation, in-depth interviews and documentation. Analysis of research data used is interactive analysis which includes data collection, data reduction, data presentation and drawing conclusions. The results of this study indicate that drive thru service innovation is a manifestation of the adaptive bureaucracy of the South Sulawesi Provincial Government in responding to the digital disruption era. However, these innovations require development so that they are able to respond to dynamic public needs. It is important to improve the quality of the adaptive bureaucracy so that it is able to develop better innovations and periodically evaluate the implemented innovations.
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