Assessing Information Technology Systems in the Environmental Arena of China: A Validation of the Delone and Mclean Information Systems Success Model

With the expanding popularity of information technology in China, there is an increasing interaction with government to business (G2B) information technology systems. Therefore it is more important to measure the success of G2B information technology systems. This paper discusses some important information systems (IS) success model research and provides an empirical test of the Delone and Mclean IS success model in G2B contexts. The IS success model consists of information quality, system quality, use, user satisfaction, and organizational perceived net benefit. The case study of the key pollution source monitoring system (KPSMS) in Hubei Province was applied and the data was collected from the 126 users using the KPSMS. The results reveal that the use of the KPSMS corresponds to both information quality and the system quality, and the system quality provided the greater contribution when it comes to the system's application.