{"title":"平台多重协作对消费者信任的影响","authors":"Baoqin Yu, Linlin Cui, Manchao Cao","doi":"10.1109/ICSAI.2017.8248393","DOIUrl":null,"url":null,"abstract":"Based on the third-party platform and enterprise platform, the platform vendors, courier dealers and network operators are regarded as organic whole, using the structural equation from thetechniquecoordination, information collaboration, service collaboration and management synergy research influence of platform multiple collaboration to the consumer honesty, good faith and capability. It is concluded that the data harmonization in techniquecoordination, the degree of information sharing in information collaboration, the implementation of service standards in service collaboration, and the smooth business processflow in managementsynergy will have a significant impact on consumer trust.","PeriodicalId":285726,"journal":{"name":"2017 4th International Conference on Systems and Informatics (ICSAI)","volume":"75 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2017-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"The influence of platform multiple collaboration on consumer trust\",\"authors\":\"Baoqin Yu, Linlin Cui, Manchao Cao\",\"doi\":\"10.1109/ICSAI.2017.8248393\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Based on the third-party platform and enterprise platform, the platform vendors, courier dealers and network operators are regarded as organic whole, using the structural equation from thetechniquecoordination, information collaboration, service collaboration and management synergy research influence of platform multiple collaboration to the consumer honesty, good faith and capability. It is concluded that the data harmonization in techniquecoordination, the degree of information sharing in information collaboration, the implementation of service standards in service collaboration, and the smooth business processflow in managementsynergy will have a significant impact on consumer trust.\",\"PeriodicalId\":285726,\"journal\":{\"name\":\"2017 4th International Conference on Systems and Informatics (ICSAI)\",\"volume\":\"75 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2017-11-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2017 4th International Conference on Systems and Informatics (ICSAI)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/ICSAI.2017.8248393\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2017 4th International Conference on Systems and Informatics (ICSAI)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ICSAI.2017.8248393","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
The influence of platform multiple collaboration on consumer trust
Based on the third-party platform and enterprise platform, the platform vendors, courier dealers and network operators are regarded as organic whole, using the structural equation from thetechniquecoordination, information collaboration, service collaboration and management synergy research influence of platform multiple collaboration to the consumer honesty, good faith and capability. It is concluded that the data harmonization in techniquecoordination, the degree of information sharing in information collaboration, the implementation of service standards in service collaboration, and the smooth business processflow in managementsynergy will have a significant impact on consumer trust.
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