商务沟通教师是否改变了他们对商业道德的看法?比较研究

Donald E. English, E. J. Manton, Janet Walker
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引用次数: 0

摘要

摘要:本研究的主要目的是确定1999年至2004年间,东南和西南地区的商业传播协会的商业传播教师是否改变了他们对商业道德教学的看法。本研究分析并比较了目前商务沟通导师的观点与1999年的研究。例如,在1999年,83%的受访者表示他们在课程中教授商业道德主题。在2004年的研究中,这一比例上升到92%。在过去的几年里,对商业道德的兴趣有了显著的增长。大多数组织仍然专注于为投资者最大化利润,但许多组织也强调适当和认真的经营行为及其对员工、投资者、客户和整个商业社区的影响。然而,正如最近发生的事件所证明的那样,并非所有公司都遵循道德原则。此外,在某些情况下,公司公开支持的内容可能与实际操作的内容大不相同。商业伦理是当前商业教育教学的重要课题之一。“促进大学商学院协会”(AACSB)已经研究了这个问题,并正在考虑如何将其纳入商业课程。越来越清楚的是,当前和未来的商业毕业生需要有关可接受的商业惯例的信息,以便在道德商业环境中有效地执行。问题本研究的问题是确定东南和西南地区的商业沟通导师是否在过去五年中改变了他们对商业道德的看法。已编制了一份调查表,并邮寄给这些地区的商务交流教员。1999年,一份类似的调查问卷被发送给同一回应组。将对这些反应进行比较。鉴于最近的商业丑闻,人们假设商业沟通教师现在比过去更关心道德指导。研究目的本研究的目的是比较1999年的研究结果与2004年的研究结果。将对这两年进行比较:确定商业道德主题是否包含在课程中。确定花在商业道德上的课时数。确定商业道德的感知价值。确定受访者对本科商业道德教学的评价。确定对商业道德的重视程度是否发生了变化,确定所教授的商业道德主题,确定各种教学方法/材料的价值。确定教师是如何接受道德教育的。自2001年以来,商业教育工作者对安然(Enron)、安达信(Arthur Andersen)、世通(WorldCom)、泰科(Tyco)等公司已经很熟悉了。这对教师的伦理思想和商学院伦理课程的教学有何影响?《作弊文化》一书的作者大卫·卡拉汉认为,我们似乎正在成为一个骗子的国家。他说:“高管和员工每年从公司窃取6000亿美元,而联邦赤字总额为5600亿美元。”他指责“过去二十年来狗咬狗的经济气候”,并推动文化变革(卡拉汉2004)。AACSB在修订后的《商业认证资格程序和标准》中强调了道德指导的重要性。其中一个标准是道德理解和推理能力(AACSB, 2004)。2003年4月,谢勒博士在乔治亚州雅典市的雅典西扶轮社发表了题为“我们的道德指南针会失败吗”的演讲,他说“过去两年(2002年和2003年)可能是自20世纪80年代以来商界道德丑闻最严重的时期”(卡罗尔和谢勒第530页)。...
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Have Business Communication Instructors Changed Their Perception of Business Ethics? a Comparative Study
ABSTRACT The major purpose of this study was to determine if business communication instructors in the Southeastern and Southwestern Regions of the Association for Business Communication changed their perceptions of the teaching of business ethics between 1999 and 2004. This study analyzed and compared the current views of business communication instructors with those in the 1999 study. For example, in 1999, 83 percent of the respondents indicated that they taught business ethics topics in their courses. In the 2004 study, this percentage increased to 92 percent. INTRODUCTION Interest in business ethics has grown significantly over the last few years. Most organizations still focus on maximizing profits for investors but many also emphasize appropriate and conscientious operational conduct and its effects on employees, investors, customers, and the entire business community. However, as evidenced by recent events, not all companies follow ethical tenets. Furthermore, in some cases, what a company publicly espouses may be vastly different from what is actually practiced. Business ethics is currently one of the most important topics in business education instruction. "The Association to Advance Collegiate Schools of business" (AACSB) has studied this issue and is considering how it should be incorporated into the business curriculum. It is increasingly clear that current and future business graduates need information about acceptable business practices in order to perform effectively in ethical business environments. PROBLEM The problem of this study is to determine if business communication instructors in the Southeastern and Southwestern Regions of the Association for Business Communication have changed their perception of business ethics during the past five years. A questionnaire has been developed and mailed to the business communication instructors in these regions. A similar questionnaire was sent to the same response group in 1999. A comparison of the responses will be made. In light of recent business scandals, it is hypothesized the business communication instructors will be more concerned about ethics instruction now than they were in the past. OBJECTIVES OF THE STUDY The objectives of this study are to compare the results of the 1999 study with those from the 2004 study. Comparisons will be made for the two years: 1. to determine if business ethics topics were included in the curriculum 2. to determine the class hours spent on business ethics 3. to determine the perceived value of business ethics 4. to determine how respondents rated undergraduate instruction in business ethics 5. to determine if the emphasis on business ethics has changed 6 to determine the business ethics topics taught 7 to determine the value of various teaching methods/materials. 8 to determine how the instructors received their education in ethics. RELATED LITERATURE Since 2001, business educators have become familiar with Enron, Arthur Andersen, WorldCom, Tyco, and others. How has this affected instructor thinking on ethics and teaching an ethics course in colleges of business? According to David Callahan, author of The Cheating Culture, we seem to be becoming a nation of cheaters. He says, "Executives and workers steal $600 billion from their companies each year compared to the federal deficit total of $560 billion". He blames the "dog eat dog economic climate of the past two decades" and pushes for cultural change (Callahan 2004). AACSB emphasized in their revised 'Eligibility Procedures and Standards for Business Accreditation' the importance of ethics instruction. One of the standards included is Ethical understanding and reasoning abilities (AACSB, 2004). In a speech, "Will Our Moral Compass Fail", given to the Athens West Rotary Club, Athens, Georgia in April 2003, Dr. Scherer says "the past two years (2002 and 2003) may be characterized as the most serious period of ethics scandal on the part of business since the 1980s" (Carroll and Scherer p 530). …
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