Conceptual model and process applied in management auditic with focus in social responsibility through open source tools

The scientific novelty of this research lies in the integrating conception of the management audit, the social responsibility approach and its relationships expressed in a conceptual model that defines lines of action for management, which is operationalized through the methodological and practical construction of a management audit procedure with a social responsibility approach that allows the identification and management of indicators associated with the social behavior of an organization. This research was supported with the use of open source tools.