环境线索与消费者行为的关系

Shereen Khaled Shaheen
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引用次数: 0

摘要

本研究探讨了可控制的环境信号的重要性,以及这些信号在各种商业环境中对消费者行为的影响,包括购物中心、零售商店、养老院、水疗中心和教育机构。环境信号包括对环境负责的设计、高质量的室内环境、色彩、照明和声学,这些都是人们关注的内容。本研究的重点是每个线索对客户行为的影响,以及提高盈利能力的机会,感知到的奢侈感,以及留下的倾向。此外,该研究还考察了这些因素的机会。这项研究应该教会室内设计师和决策者如何在他们的商业建筑中融入合适的环境线索,以最大限度地提高生产力。这将提高该地区的生产力。根据所分析的研究得出的一般结论,可持续性和空间设计都是需要纳入环境的极其重要的方面。一个人的色彩品味可以由年龄、可用空间和环境中色彩的熟练运用等因素塑造。同样的配色方案在不同的物理位置上使用,会产生不同的情感反应,这可能会改变他们对奢侈品的印象,以及他们留在那里的愿望。即使不是特别豪华的配色方案也能增强奢华的感觉,让人们想要呆得更久,但这取决于空间的使用方式。音乐影响一个人的购买和饮食行为。昏暗的灯光会鼓励人们购买更多的食物,而明亮的灯光则会给人安全感和舒适感;这两种类型的照明在一个区域的设计中都有自己的位置,每一种都应该适当地使用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Relationship between Environmental Cues and Consumer Behavior
This study investigates the significance of environmental signals that can be controlled and the effect these cues have on consumer behavior in a variety of commercial settings, including shopping malls, retail stores, nursing homes, spas, and educational institutions. Environmental signals including environmentally responsible design, high-quality interior environments, colors, lighting, and acoustics are some of the things that are looked at. This study focuses on the impact that each cue has on customer behavior, as well as the chances for boosting profitability, a sense of perceived luxury, and a propensity to remain. Additionally, the study examines the opportunities for these factors. This research ought to teach interior designers and decision-makers how to incorporate suitable environmental cues in their commercial buildings to maximize productivity. This would increase the location's productivity. According to the general conclusions that were drawn from the research that was analyzed, sustainability and space design are both extremely important aspects that need to be incorporated into the environment. A person's color tastes can be shaped by factors such as age, available space, and the skillful use of color in their environment. The same color scheme that is used in a physical location differently generates distinct emotional responses from people, which might change their impression of luxury as well as their desire to remain there. Even a color scheme that isn't particularly luxurious can boost the feeling of luxury and make people want to stay longer, but this depends on how the space is being used. Music influences a person's buying and eating behaviors. Dim lighting encourages people to make more purchases of food, whereas bright lighting creates a sense of security and coziness; both types of lighting have their place in the design of an area, and each should be used appropriately.
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