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引用次数: 1
摘要
业务流程管理(BPM)是信息技术和管理科学的结合，它适用于改进业务流程，以提高运营卓越性和业务绩效，从而实现流程自动化。本文基于Abimael R. Do Nascimento、Roquemar de Lima Baldam、louren o Costa和Thalmo de Paiva Coelho Junior于2018年进行的一项关于公共部门组织中企业治理应用的案例研究。本文分析了在联邦公共倡导机构的运营活动中统一BPM的实现，并评估了该流程的公司治理实践。本研究采用混合方法收集数据并进行分析。调查结果揭示了公司治理实践、BMP优先级和审计流程的需求。
The Review of using Unified BPM Cycle for Public Credit Recovery Activites
Business Process Management (BPM) is a combination of Information Technology and management science, which applies to improve business process in order to improve operational excellence and business performances [1] leading to process automation. This review article based is on a case study in application of business governance in public sector organization, which was conducted by Abimael R. Do Nascimento, Roquemar de Lima Baldam, Lourenço Costa and Thalmo de Paiva Coelho Junior in 2018. The article analyzes the implementation of unified BPM in operational activities in a federal public advocacy body with evaluating corporate governance practices of the process. The study used mix method approach to gather data and to analyze them. Findings revealed the requirement of corporate governance practices, prioritizing BMP and auditing process.
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