The concept of creating cross-industry benchmarking platforms

The subject of research: The article is devoted to the actual problem of benchmarking in the housing and communal services sector. The purpose of the article is to present the results of the implementation of the concept of an intersectoral benchmarking site with a single coordinating center based on the resource-providing enterprise ME "Vodokanal" of the city of Khanty-Mansiysk. The methodological basis for the development of the concept is the analysis of the principles of scientific management proposed by U.F. Taylor, the principles of socialist exchange of experience, the research of Bernardo de Souza, the practices of the Toyota company, the best practices of Russian enterprises in the housing and communal services sector, presented at the sites of the Federal Competence Center. Results of research: The authors have developed a format for a benchmarking site, substantiate the results of such a site, the economic effects of the exchange of experience in the proposed format. As a result of the activities of such sites, it is possible to achieve a synergistic effect that significantly accelerates the pace of development of the housing and communal services industry.