{"title":"终端用户:应用程序为公用事业提供了更好的客户沟通","authors":"iFactor Consulting","doi":"10.1002/GAS.21776","DOIUrl":null,"url":null,"abstract":"Exposure to leading-edge communication technology tends to create a sense that this technology is widely used, even normal. Communication technology is definitely becoming more common and has become nearly universal among some groups (at least in the United States). However, a deeper look at technology adoption rates reminds us that the situation is more complex than the averages indicate.","PeriodicalId":311429,"journal":{"name":"Natural Gas & Electricity","volume":"187 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2014-07-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"End-Users: Apps Present Better Customer Communications for Utilities\",\"authors\":\"iFactor Consulting\",\"doi\":\"10.1002/GAS.21776\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Exposure to leading-edge communication technology tends to create a sense that this technology is widely used, even normal. Communication technology is definitely becoming more common and has become nearly universal among some groups (at least in the United States). However, a deeper look at technology adoption rates reminds us that the situation is more complex than the averages indicate.\",\"PeriodicalId\":311429,\"journal\":{\"name\":\"Natural Gas & Electricity\",\"volume\":\"187 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2014-07-22\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Natural Gas & Electricity\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1002/GAS.21776\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Natural Gas & Electricity","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1002/GAS.21776","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
End-Users: Apps Present Better Customer Communications for Utilities
Exposure to leading-edge communication technology tends to create a sense that this technology is widely used, even normal. Communication technology is definitely becoming more common and has become nearly universal among some groups (at least in the United States). However, a deeper look at technology adoption rates reminds us that the situation is more complex than the averages indicate.
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