A Study on Factors Influencing Telecommunications Fraud : In the Case of Voice Phishing

With the gradual development of IT technology, voice phishing victims are increasing in number. In the past when only voice phone calls were made, personal information or financial information were stolen mainly by a direct phone call, but recently, as smart phones are widely in use, it is evolving into a way such as smishing that leads an access to a site with malicious codes spreading out. Since it is easy to run away after committing a crime, and trace are rarely left in case of voice phishing, it is difficult to find out criminal. In addition, it is most likely that a victim be would be exposed to further damage from another voice phishing. Its technique is growing in kinds and turning more intelligent day by day; Therefore, its victims are increasing in number. Previous researches mainly focused the area of legal studies while the factors exposed to voice phishing have not been made. Therefore, this study has analyzed the motifs in which voice phishing is done to draw out its outcomes as follows. First, a victim comes to trust the criminal by the factors of favorability, rare message, and mutuality. Second, the more sophisticated the technique of a criminal, the more likely a victim is exposed to voice phishing.