The Influence of Competence, Work Discipline and Placement on Job Satisfaction and their Impact on the Performance of Information and Communication Technology Security Service Institutions

This study aimed to determine the effect of competence, work discipline and placement on job satisfaction and their impact on the performance of Information and Communication Technology Security Service institutions. This research uses quantitative research with a descriptive analysis approach. The variables in this study are divided into three types: 1) Independent Variables, 2) Intervening Variables, and 3) Bound Variable. The data in this study are divided into primary data and secondary data. The sample in this study is several 230 employees who have worked at the Information and Communication Technology Security Service Institute for at least one year in January 2021 and are spread over the work unit of the Information and Communication Technology Security Service Institute. Analysis of the data in this study using validity test, reliability test, direct effect test, indirect effect test and hypothesis testing. Based on the results of data analysis, it can be concluded that: 1) Competence, work discipline, job placement directly have a positive and significant effect on job satisfaction; 2) Competence and job placement have no positive and significant effect on performance; 3) Work Discipline directly affects performance; 4) Placement through job satisfaction has a positive and significant effect on performance; and 5) Job satisfaction directly has a positive and significant effect on performance.