Challenges Of a Hard of Hearing Learner in Online Language Education

While inclusive education (IE) is embraced at the conceptual level and desired at the classroom level, successful IE implementation remains highly complex. COVID-19 (Coronavirus Disease 2019) outbreak which necessitated a quick switch to remote instruction made IE even harder to put into practice. Despite several studies regarding inclusion during face-to-face education, there has been quite limited research on online education and inclusive practices. This exploratory case study of qualitative nature took place at a state university in the southeast of Turkey with three participants: a hard of hearing (HH) English as a foreign language learner who is a freshman enrolled at the English Language Education Department and his two instructors.  Data were collected by means of semi-structured interviews, journals, and narrative reports. Interviews were conducted with the student about the challenges he had and instructors’ practices during distance education, and with instructors about their general opinions towards IE and their online education practices regarding the inclusion of that student.  Data were analyzed through thematic analysis. The analyses of student data revealed one major theme as “rechallenge” of an already challenging life and subthemes as nature of online education, instructors’ practices, delayed/ limited feedback, and lack of interaction.  Instructors’ data revealed themes as beliefs and attitudes towards IE and need for training. Findings presented the challenges of online education for a HH pupil with significant implications, suggesting many solutions to the problems HH learners face, and raising public awareness on IE.