IT顾问实施IT咨询服务的能力权重评价模型研究

S. Jin, W. Kim
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引用次数: 0

摘要

本文探讨了企业在竞争中生存所迫切需要的IT咨询项目的核心竞争力的分析和界定。许多公司在他们的IT项目中使用IT顾问来实现他们的项目目标。其问题是,由知名咨询公司的IT顾问执行的IT项目的结果经常受到许多客户的批评,这些客户为聘请IT顾问支付了高昂的费用。本文的目的是建立IT顾问能力评价模型的权重。为了定义能力模型,我通过采访和电子邮件对IT专业人员进行了调查。基于此,本文定义了IT顾问在执行IT项目时应该具备的核心技能。IT顾问在成功的IT项目中应该具备6项主要技能和17项次要技能。6项主要技能是工作能力技能、沟通技能、商业态度、职业价值观、工作绩效技能、领导技能和相关的17个子技能。通过能力评估模型,在大企业和中小企业中负责培养和提升IT顾问能力的管理者将利用公司的优势在商业竞争中获得优势。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A Study on the Weights of Capability Evaluation Model for IT Consultant to Implement IT Consulting Service
This paper has explored the analyzing and defining the core competencies of IT consultants who carry out IT consulting projects which desperately are needed by companies to survive in business competitions. Many companies have used IT consultants for their IT projects to achieve their project objectives. The problem of this is the results of IT projects carried out by IT consultants from the recognized consulting firms are quite often criticized by many clients who pay high price for hiring IT consultants. The purpose of this paper is that to weight of capability evaluation model for IT consultants. To define the capability model, I conducted the surveys from the IT professionals by the interview and e-mails. The result of this, this paper defines what core skills IT consultants should have to perform well when they carry out the IT projects. There are 6 major skills and 17 sub skills IT consultants should have in succeeding IT projects. 6 major skills are job competence skill, communication skill, business attitude, vocational values, job performance skill, leadership skill and related 17 sub skill are defined. With the capability evaluation model, the managers who are in the charge of incubating and enhancing the capability of IT consultants in the large corporation and also small, medium companies will utilize their companies' strength to get the advantage on the business competition.
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