The designer in refurbishment projects: implications to the compatibility of design

Purpose – In refurbishment design, the individual designer is the one who ultimately determines the quality and performance of a project, but not his or her organization. Hence, various specific attributes are essential in the designers undertaking refurbishment projects. This directly influences the refurbishment project performance. The aims of this paper are to identify the important designer's attributes of refurbishment works and to develop prediction models for designer selection.Design/methodology/approach – The study started with the identification of an important designer's attributes through literature review followed by a questionnaire survey. A set of questionnaires was distributed to 100 selected designers who handled refurbishment projects in Malaysia.Findings – In conclusion, the study identified six key designer's attributes in refurbishment projects. The associative test shows that to improve a refurbishment project performance, the designers need to have knowledge, enthusiasm, commitment...