影响组织成功的因素:以Foodpanda为例

JCDA Pub Date : 2020-09-21 DOI:10.32535/JCDA.V3I3.890

N. Kamilah, D. Kee, M. Syafiq, Shaidatul Aina, Hui San Yap, Adnan Abbas Alqallaf, M. Quttainah

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引用次数: 6

摘要

本研究的目的是研究Foodpanda的成功因素。Foodpanda是一家领先的在线食品配送市场，业务遍及全球。它的主要工作是让用户在其网站或移动应用程序的帮助下，在附近的餐馆下单。这项研究使用问卷调查的方式，从Foodpanda的员工和在马来西亚使用Foodpanda应用程序的客户那里收集数据。结果表明，员工忠诚度、工作满意度和客户满意度是推动Foodpanda成功的因素。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Factors Affecting Organizational Success: A Case Study of Foodpanda

The purpose of this study is to examine the success factors of Foodpanda. Foodpanda is one of the leading online food delivery marketplaces and is spread out globally. Its main job is to enable users to place orders at nearby restaurants with the assistance of its website or via its mobile app. The study used questionnaires to collect data from Foodpanda’s employees in addition to the customers that used Foodpanda apps in Malaysia. The result shows that employee loyalty, job satisfaction, and customer satisfaction are the factors that drive the success of Foodpanda.

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JCDA

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