为不同文化背景的用户设计一款理财智能手机应用

Udayan Tandon, Lavanya Siri, A. Mehra, J. O'Neill
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引用次数: 6

摘要

随着智能手机的拥有率和数据使用量飙升,印度正在经历一场彻底的技术变革,甚至渗透到印度城市的低收入地区。这为在智能手机上设计更具包容性的服务提供了机会。本文描述了SalaPrayana的设计,这是一个面向不同文化水平的最终用户的财务管理应用程序。为具有不同文化背景的目标用户设计应用程序,会在视觉界面设计和所传达信息的复杂性之间引入紧张关系。我们展示了我们的设计,并讨论了其中的一些挑战。我们发现,我们可以轻松地向所有用户传达熟悉的信息,如付款历史,但其他更复杂的信息,如“贷款状态”,仍然具有挑战性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Designing a financial management smartphone app for users with mixed literacies
India is experiencing a radical technology transformation as smartphone ownership and data usage has skyrocketed, with penetration even into low-income areas in urban India. This provides an opportunity to design more inclusive services on the smartphone. This paper describes the design of SalaPrayana, a financial management application for end-users with a range of literacies. Designing apps for a target audience with a range of literacies introduces tensions between visual interface design and the complexity of information conveyed. We present our designs and discuss some of these challenges. We found we could communicate familiar information, such as payment history, easily to all users, but other more complex information such as 'Loan Status' remained challenging.
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